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Elevations Credit Union
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Today 9AM–12PM
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Weather Closure: Elevations' branches, phone contact center and back office will be closed on Tuesday, February 2nd due to inclement weather.
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Maintenance Notice: Elevations online and mobile banking may be unavailable from Saturday, August 6 at 10:00 p.m. to Sunday, August 7 at 2:00 a.m.
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Elevations Credit Union

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Holiday Closure Notice: Elevations' back office, phone contact center and branches will be closed on Monday, July 4th for Independence Day.
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Our Diagonal Branch is currently closed this afternoon, Friday, April 8th due to a power outage. All of our other branches are open for normal business hours today.
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Weather Delay: Elevations' branches, phone contact center and back office will have a 2-hour delayed opening on Wednesday, March 23rd due to inclement weather.
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We believe it matters where your money goes and where it stays. 

Watch our 2016 TV commercial to see why!
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Holiday Closure Notice: Elevations' back office, phone contact center and branches will be closed on Monday, September 5th for Labor Day.
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What do 30,000 lbs. of #peaches look like? Join us at #LafayettePeachFestival this Saturday to find out! Visit http://bit.ly/1PSsJQu #Lafayette
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Holiday Closure Notice: Elevations' back office, phone contact center and branches will be closed on Monday, May 30 for Memorial Day.
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Weather Closure: Elevations' branches, phone contact center and back office will be closed on Wednesday, March 23rd due to inclement weather.
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Credit unions are financial cooperatives owned equally by all of their members. Learn more about the credit union difference in this video from the National Credit Union Foundation: https://youtu.be/bzOwpHx9bHc
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Recognize your favorite local businesses in Boulder County by voting in Boulder Weekly's annual Best of Boulder Awards! Cast your votes at bit.ly/BestOfBoulder2016 by March 31st.
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Contact Information
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2960 Diagonal Hwy Boulder, CO 80301
2960 Diagonal HighwayUSColoradoBoulder80301
(303) 443-4672elevationscu.com
Credit Union, ATM
Credit Union
ATM
Mortgage Lender
Today 9AM–12PM
Saturday 9AM–12PMSunday ClosedMonday 8:30AM–5:30PMTuesday 8:30AM–5:30PMWednesday 8:30AM–5:30PMThursday 8:30AM–5:30PMFriday 8:30AM–5:30PM
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Review Summary
4.1
6 reviews
5 star
4 reviews
4 star
No reviews
3 star
No reviews
2 star
1 review
1 star
1 review
"We would love to recommend him to our clients and work with him again."
"Instead they simply shifted blame and washed their hands."
"We have worked with him a few times, and absolutely love him."
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Thomas Scott's profile photo
Thomas Scott
2 months ago
Mike was recommended to us by Darryl Sobering, a fellow Keller Williams Realtor in Longmont, for a mortgage for our daughter's first home. Jean and I have been in the real estate business in Central FL since 2001 and have worked on hundreds of real estate transactions. Mike and Ann did a great job for us and among the best mortgage lenders we have worked with. I wish he did business here. We would love to recommend him to our clients and work with him again.
Response from the owner - 2 months ago
Thomas - Thanks so much for your comments. We've shared this with Mike, Ann, and our mortgage team. Congratulations to your daughter on her first home!
David Kerr's profile photo
David Kerr
2 months ago
Elevations has become more and more difficult to work with. There hold times are lengthy (15 min plus) and despite their claims that you can do all banking on line - its not true. I am traveling abroad and needed to change access info on my account and was unable to do it. I had to call back during business hours- it ended up impacting my travel plans and cost me a lot of extra money because of the delay. Totally frustrating!!!
Response from the owner - 2 months ago
Dear David, Thanks for taking the time to write this review. We truly apologize for the hold times and frustration you experienced while traveling. We wanted to make sure you're aware of the secure email feature, which is an alternative way you can notify us of updates to your account. We also appreciate your feedback on online banking and have shared your comments with our team. Thank you for being an Elevations member.
Alexandra Zeph's profile photo
Alexandra Zeph
3 months ago
I have to say Blake Schaefer is one of the best for a mortgage loan. We have worked with him a few times, and absolutely love him. Very professional, well educated, and trustworthy.
Response from the owner - 3 months ago
Thanks for your review, Alexandra. We'll be sure to share this with Blake and our mortgage team - we appreciate your comments!
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Ben Thompson
a month ago
Elevations was the first bank I ever used. Been a member since the early '90s. Staff has always been friendly but after zero help on unauthorized ACH transfers I'm closing my account. There were no security checks in place which allowed the withdrawals to occur without my knowledge. An oversight on my part, coupled with their lack of communication and urgency in resolving the matter resulted in their policy on dispute resolution to exceed their date window. Instead they simply shifted blame and washed their hands. As a result, I'm out nearly $800. Mobile app is terrible. Website isn't much better.
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Response from the owner - a month ago
Ben, We're very sorry to hear about your experience with ACH transfers. We are looking into this further, and have also shared your feedback on the mobile app and website with our team. Thank you for sharing this detailed information in your review.
Tim O'Crowley's profile photo
Tim O'Crowley
5 months ago
I have been with Elevations Credit Union for over 10 years (I signed up as a freshman at CU when it was the University Credit Union), and have been so pleased that despite moving away from a branch, I still bank with them even though I have to use member branches for my daily transactions. I recently had an experience where I deposited a large amount of cash to a member branches ATM and was given an error message and the cash not deposited to my account nor returned to me by the ATM. I contacted Elevations, and from start to finish they handled everything for me. I had attempted to get the issue resolved through the member branch (not Elevations Credit Union) who essentially told me there was nothing they could do nor an answer they could give me as to where the money went (the worst answer a bank can give a person). Meredith in the Elevations Credit Union fraud department gave me the service that was the opposite of what I received from the other credit union. She assured me it would be resolved (even if they ended up having to eat the loss), and she did get it resolved. Every transaction and interaction I have had with Elevations has been top notch, and my experience with Meredith highlights that. Because of this experience, and all prior with this credit union, this year I will be refinancing my mortgage so that I have it through Elevations and when I trade my car in, my loan will be through Elevations as well. It is so important to know that if something bad and out of your control happens, that your financial institution has your back 100% and will get the issue resolved- and this is exactly what you get from Elevations; top notch customer service and a financial institution you can trust.
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Response from the owner - 5 months ago
Dear Tim, Thank you for writing this detailed review! We're happy to hear about your experiences at Elevations, and we've shared your feedback with our team.
Marsha Thompkins's profile photo
Marsha Thompkins
4 months ago
Response from the owner - 4 months ago
Thank you for posting your rating, Marsha! We appreciate your membership at Elevations.