Profile cover photo
Profile photo
Edward G. Brown
111 followers -
President, Co-Chairman, and co-founder of Cohen Brown Management Group, the leading sales and service culture change specialist for the financial services industry. Author of The Time Bandit Solution: Recovering Stolen Time You Never Knew You Had. Regular contributing author to Entrepreneur.com. Contributing author to CEO Magazine, BusinessTips.com, and BAI Banking Strategies.
President, Co-Chairman, and co-founder of Cohen Brown Management Group, the leading sales and service culture change specialist for the financial services industry. Author of The Time Bandit Solution: Recovering Stolen Time You Never Knew You Had. Regular contributing author to Entrepreneur.com. Contributing author to CEO Magazine, BusinessTips.com, and BAI Banking Strategies.

111 followers
About
Posts

Post has attachment
Don’t Forget! Tomorrow! “Preparing for Teleconsulting During Campaigns” Virtual Workshop Webinar

Anxiety Is the Price You Pay for the Unprepared Mind and Mouth! It’s true, just “winging it” isn’t a good practice. It can project a lack of understanding needs, caring, and professionalism.

This month’s session will prepare your team and you for the Best of the Best interactions various situations.

Preparing for Teleconsulting During Campaigns

This session will focus on improving your teleconsulting calls through focused preparation, entry lines that establish credibility and interest, probing questions, and anticipated objections. A case study will be utilized as the skills are practiced.

Register Here: http://bit.ly/2vTtOoJ
Photo
Add a comment...

Post has attachment
Next Week: “Preparing for Teleconsulting During Campaigns” Virtual Workshop Webinar

Anxiety Is the Price You Pay for the Unprepared Mind and Mouth! It’s true, just “winging it” isn’t a good practice. It can project a lack of understanding needs, caring, and professionalism.

This month’s session will prepare your team and you for the Best of the Best interactions various situations.

Preparing for Teleconsulting During Campaigns

This session will focus on improving your teleconsulting calls through focused preparation, entry lines that establish credibility and interest, probing questions, and anticipated objections. A case study will be utilized as the skills are practiced.

Register Here: http://bit.ly/2Bljf2Z
Photo
Add a comment...

Post has attachment
Two Weeks Until: “Preparing for Teleconsulting During Campaigns” Virtual Workshop Webinar

Anxiety Is the Price You Pay for the Unprepared Mind and Mouth! It’s true, just “winging it” isn’t a good practice. It can project a lack of understanding needs, caring, and professionalism.

This month’s session will prepare your team and you for the Best of the Best interactions various situations.

Preparing for Teleconsulting During Campaigns

This session will focus on improving your teleconsulting calls through focused preparation, entry lines that establish credibility and interest, probing questions, and anticipated objections. A case study will be utilized as the skills are practiced.

Register Here: http://bit.ly/2BlhCCp
Photo
Add a comment...

Post has attachment
One Month Until: “Preparing for Teleconsulting During Campaigns” Virtual Workshop Webinar

Anxiety Is the Price You Pay for the Unprepared Mind and Mouth! It’s true, just “winging it” isn’t a good practice. It can project a lack of understanding needs, caring, and professionalism.

This month’s session will prepare your team and you for the Best of the Best interactions various situations.

Preparing for Teleconsulting During Campaigns

This session will focus on improving your teleconsulting calls through focused preparation, entry lines that establish credibility and interest, probing questions, and anticipated objections. A case study will be utilized as the skills are practiced.

Register Here: http://bit.ly/2vMvf8z
Photo
Add a comment...

Post has attachment
Tomorrow is our “Coaching Your Team to Success” Virtual Workshop Webinar

Success. Everyone wants to be successful in whatever they do. It might be a class you are taking, a new hobby you started, or achieving your professional goals. No matter what the activity, the Cohen Brown Success Triangle can help you achieve success. The three sides— Clear, Capable, and Motivated—can be applied no matter what the situation.

During this session we talk about making a pact to take control of your day so you can focus on those behaviors that are most important to the success of your team. The best of the best coaching experience is created using the Coach Skills Loop (Observation, Observational Feedback and Skill Building) once you make the commitment to take control of your day.

Register Here: http://bit.ly/2IrGWWs
Photo
Add a comment...

Post has attachment
June 6 is our “Coaching Your Team to Success” Virtual Workshop Webinar

Success. Everyone wants to be successful in whatever they do. It might be a class you are taking, a new hobby you started, or achieving your professional goals. No matter what the activity, the Cohen Brown Success Triangle can help you achieve success. The three sides— Clear, Capable, and Motivated—can be applied no matter what the situation.

During this session we talk about making a pact to take control of your day so you can focus on those behaviors that are most important to the success of your team. The best of the best coaching experience is created using the Coach Skills Loop (Observation, Observational Feedback and Skill Building) once you make the commitment to take control of your day.

Register Here: http://bit.ly/2k343w8
Photo
Add a comment...

Post has attachment
June 6 is our “Coaching Your Team to Success” Virtual Workshop Webinar

Success. Everyone wants to be successful in whatever they do. It might be a class you are taking, a new hobby you started, or achieving your professional goals. No matter what the activity, the Cohen Brown Success Triangle can help you achieve success. The three sides— Clear, Capable, and Motivated—can be applied no matter what the situation.

During this session we talk about making a pact to take control of your day so you can focus on those behaviors that are most important to the success of your team. The best of the best coaching experience is created using the Coach Skills Loop (Observation, Observational Feedback and Skill Building) once you make the commitment to take control of your day.

Register Here: http://bit.ly/2k0ZySx
Photo
Add a comment...

Post has attachment
Don’t Forget: Tomorrow is our “If They Say, Then I Say” Virtual Workshop Webinar.

Opportunities come up in every interaction we have with our customers, whether it is over the telephone or in person. This session will prepare you to turn a service resolution or product inquiry into meeting the needs of your customers.

Register Here: http://bit.ly/2C2uywA
Photo
Add a comment...

Post has attachment
Don’t Forget: Tomorrow is our “In-Person Networking” Virtual Workshop Webinar.

Networking can cause so much anxiety for some professionals that they avoid this beneficial technique for increasing their contacts and pipeline. This session will provide you with some tips for networking as well as a planning sheet to allow you to make the most of any networking event.

Register Here: http://bit.ly/2BIQcFJ
Photo
Add a comment...

Post has attachment
Don’t Forget: Tomorrow is our “Distance Management” Virtual Workshop Webinar.

Time management is critical, and finding ways to use our time most effectively is something we are all attempting to accomplish. Distance Management is one time-management solution. This session will provide participants with a clear understanding of how to implement Distance Management for management techniques such as coaching, rounds, briefings/debriefings, skill enhancement, and focused performance meetings.

Register Here: http://bit.ly/2BJyQbH
Photo
Add a comment...
Wait while more posts are being loaded