Profile cover photo
Profile photo
Eckoh Plc
26 followers -
The leading provider of secure payments and contact centre solutions
The leading provider of secure payments and contact centre solutions

26 followers
About
Eckoh's posts

Post has attachment
Did you know almost 90% of inbound communications today are still received via IVRs? Yes it may not be a new and shiny channel, but your IVR definitely deserves a little TLC - find out how it can be done: http://www.eckoh.com/resources/blog/using-self-service-ivr-improve-customer-experience
Photo

Post has attachment
Healthcare breaches in the US have affected a shocking one in four consumers - 50% of which only find out about it from their credit card statement. 

Post has attachment
Arby's, a leading U.S. fast-food sandwich chain hit with massive data breach:

Post has attachment
How you could and should make it easier for customers to contact you:

Post has attachment
The UK’s largest sports retail business hit with data breach affecting 30,000 employees personal data:

Post has attachment
Are you looking for the next step in your career? Love technology? We're hiring, so why don't you take a look at our positions and hear the real deal from our team:

Post has attachment
Analysis reveals a shockingly low priority for cyber-security across business boardrooms:

Post has attachment
How do you make money with two wheels and sitting at home? Working from home takes it to another level - a Californian store is operated by robot versions of staff:

Post has attachment
QSAs: What's your best advice on phone payments? [blog]

Post has attachment
Did you know 64% of adults in the US have either reported or were notified of a data breach that had impacted their personal data? Card Not Present Fraud is finally getting a little more attention in the US, as the introduction of EMV technology makes it much less hard to commit in-person fraud. Let's hope this finally pushes merchants to adopt better security measures:
Wait while more posts are being loaded