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Dumbo Moving and Storage NYC
Moving and Storage Service
Today 7AM–9PM
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Empty Apartments are on the Rise in Manhattan.
Manhattan apartment vacancies reached their highest level in more than nine years, a sign that the post-recession run-up in rents may begin to cool.
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Contact Information
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15 N Oxford St Brooklyn, NY 11205
15 North Oxford StreetUSNew York11205
(718) 222-8282dumbomoving.com
Moving and Storage ServiceToday 7AM–9PM
Saturday 7AM–9PMSunday 7AM–9PMMonday 7AM–9PMTuesday 7AM–9PMWednesday 7AM–9PMThursday 7AM–9PMFriday 7AM–9PM
Dumbo Moving & Storage Inc. is located in Dumbo Brooklyn. New York City Moving at Brooklyn Prices. We offer flat rate moving quotes and free Wardrobe Boxes with your move. Business opened in NYC 2006
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Review Summary
3.7
71 reviews
5 star
45 reviews
4 star
3 reviews
3 star
No reviews
2 star
6 reviews
1 star
17 reviews
"I had my one bedroom furniture moved into a storage space."
"If I ever move again, I will absolutely use Dumbo and strongly recommend them."
"They give you a FLAT rate, are professional, efficient, and high quality."
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People
In their circles
964 people
Have them in circles
61 people
Jerry Longo's profile photo
Lawrence Deku's profile photo
MovingCompanyReviews.com's profile photo
Melrose Moving Company's profile photo
TakeStar Moving Company's profile photo
General Manager's profile photo
anthony collazo's profile photo
Irina Barskiy's profile photo
Aaliyah's profile photo
All reviews
Liz Arenberg
2 months ago
Do not use Dumbo Moving. We had several issues with our move but for the sake of focusing on the main issue of damages to our property, let me get right down to the two incidents that I want you to know before considering hiring them. 1. During our move a large hole was punched through a wall at the top of our stairs. I immediately pointed it out the the movers and they shrugged it off and said to contact the claims department. 2. A large radiator was removed from our bedroom, at our request. The head mover said that his crew could handle it. I pointed out that the radiator could not touch the wood floors, and that we had it set on cardboard to avoid scratching the surface of our refinished floors. When I was out of the room, the crew took the radiator off of the cardboard and pushed it on the floor. This immediately causes a large scratch. I hear from the downstairs a loud “CHUNK” lift “CHUNK” lift and ran to the stairs. They had moved the radiator, but continually set it down heavily on our stairs without any protection causing little half moon 1/8” chunks all the way from our bedroom out to the curb. I pointed this out to the crew, visibly upset, and they told me to contact the claims department. The claims department is one man. Anthony. We reached out to him where he immediately accused us of not filing the claim fast enough. I pointed out that I brought these issues up during the move and the next day when contacted. He would send out a repair man for the damages claim concerning the wood flooring and walls. When the repair man arrived, he looked our floors and was shocked to see what the crew had done. He kept saying it was “very bad work” and apologized. He said he could only repair one small scratch, but would show photographs to the claims manager and we would get a phone call the next day to resolve the chunks in our floors. He also said he would return to repaint the wall that was damaged, and the remaining scratches. The repair man never showed up again. We were not contacted by Anthony, the claims manager. I reached out to Anthony via email and had no response for three days. When I finally do get ahold of Anthony, he immediately informs me that according to his repair man all of the repairs were completed and has photographic proof, which he is of course showing him later that day. I start to tell my side of the story, where he then tells me how rude I have been for cutting him off. I am upset at this point, because I am sitting in my home looking at the un-repaired floors. I say to him, you need to hear my side of the story because there damages here they have not been addressed. “No no,” Anthony tells me, “you need to hear what I was going to say because it will void your statement.” Anthony, and many other people at the company will tell you how Dumbo Moving is a “Multi-million dollar” company. They will also tell you how it is too difficult for this “multi-million dollar company” to keep their customers informed. I am told by Anthony how Dumbo Moving does over 300,000 moves a year, and has had only 30 claims in the last year. I ask, if there are so few claims why is it not a priority when a claim does come up? Why are we being treated as if we are not telling the truth? My phone call with Anthony is getting heated, and he hangs up on me. I immediately take a video of the the one repaired area and record the remaining damages to our floor. I email it over to Anthony. He thanks me for my video, and says this will help him get to the bottom if the issue. He also tells me that my email is now “marked as priority” so it will come up immediately if I respond. NOW I am a priority. Before I became a priority I was the customer who was not fast enough to point out issues, everything is my fault and I am the rude one. We will see if our home is repaired, and I will happily update this review if or when it is. In the meantime, avoid this multi-million dollar company because they apparently don’t need or care about your move.
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Sara Onvani
5 months ago
***ASK FOR IGORE AND HIS TEAM, YOU WONT BE SORRY!!!*** My husband and I hired 3 movers (Igore and his team) from Dumbo movers to help us relocate from Riverdale to the Upper East Side on July 13, 2015. We originally dealt with Steve who was super nice and accommodating and specifically asked for people who were physically capable of moving large, tall furniture. On the move day, Igore and his team showed up right on time and we were NOT disappointed! They were super nice and polite and showed up ready to get the job done. We were especially impressed with the fact that they took their time enough so that absolutely no furniture pieces got damaged, yet they were so skilled and efficient that no time was wasted either. This was no small task since we have huge and heavy furniture and live(d) (both apartments) in apartments with small door frames and relatively narrow hallways. At the destination, they were supposed to be allowed to use the service entrance and have sole use of one of the elevators, neither one of which came through!! Despite these majjjooirrr setback in the July heat, the guys kept working hard and fast and most importantly remained polite and professional! In the end, the move was done in the shortest time possible without damaging any furniture and so I stand by my original statement: Ask for Igore and his team. You wont be sorry!!
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Andrew McLellan
10 months ago
Super efficient! The office was always immediately responsive for tweaks in the quote and other requests. On the day we were scheduled for an 8am start and got the text at 7.30 saying the crew was on their way. By 9.30 the truck all the boxes were in and all the furniture protected and loaded. I was astonished at the speed. They were very friendly and helpful, and asked questions when unsure about something. They got to the new place before us and were already underway. They asked us where we wanted each item and the whole process was efficient. When they said they were done I couldn't believe it. Highly recommended.
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Response from the owner - 10 months ago
Glad we astonished you with our speed. Thank you for leaving a review. Hope all is well at your new place.
Danielle Zambito
10 months ago
Dumbo moving & storage ROCKS! I've used them about 5x for personal moves & have referred them to 3 family members who also love them! They will NOT RIP YOU OFF. The quote that they give you based on what you tell them you're moving IS THE PRICE. There's NO "oh, we have to add x amount of $ onto the price" the day of the move kind of scamming. They give you a FLAT rate, are professional, efficient, and high quality. ONLY choose Dumbo if you want a great quality move at a great price. Plus, if you refer others to them, you get a little percentage just as a thank you from them. Love you, Dumbo Movers!
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Response from the owner - 10 months ago
Glad you loved our referral program and our moving service for so many years! Thank you for leaving a review it means a lot.
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Kaustubh Bhatt
5 months ago
I recently moved into Manhatten (Washington heights) all the way from suffolk county long island. I was assisted by Ivan and his team. Ivan was very professional and he even reassured me with my doubts with the negative reviews I had read. Dumbo gave me the most reasonable and fair pricing. They were extremely reliable and punctual. They exceeded my expectations. I am glad I trusted Ivan. I have worked in a highly demanded customer service environment. These guys are professionals and know what they're doing. But in reality, we all need the help of each other. If you do your part in giving them as clear of directions as possible, nothing will change. I even added a few extra items and they didn't charge a single penny extra. I tipped the guys well because they worked hard to get my furniture on a 3rd floor walk up and not a single scratch. Thank you Ivan and your team, you did a fantastic job!!
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Jonathan R. Jeremias
11 months ago
The whole process was efficient and made me feel really at ease. From the quote I received, down to the inventory, double-checking the inventory and a reminder -- Dumbo Movers were on top of everything. The morning of my move I received a text letting me know the movers may be a few minutes early. The movers came and assessed everything, double checked the inventory and began moving. For furniture items, they provided blankets, tape and wrap. They were fast, efficient, and took care of my belongings. They arrived at the destination, asked where I wanted certain things, and were quick to unload them off the truck and into my apartment. They came recommended to me by a number of friends, and I would certainly recommend them to others.
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Response from the owner - 11 months ago
Thank You Jonathan for leaving such a comprehensive review! Thank your recommendation also. Hope all is well at your new place.
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Linlin Chen
8 months ago
Hi, I had a very nice moving last Friday (May 29, 2015) with Dumbo Moving. The representative Misha replied my emails very quick. The crew (Anthony and Benito) is friendly and professional. My fiancee hired them moving a couple years ago too. Definitely recommend. Best, Linlin
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Jane Peterson
8 months ago
We were thrilled with our service from Dumbo moving. We had a move from high rise to high rise and they were quick, professional, and courteous. In a city where moving can be extremely stressful they made the day enjoyable and low stress. The entire process from booking to moving was also smooth and I always knew we were getting the best price. Even when our building needed a COI re-worded multiple times, they were quick to get it updated and to the building management. This was by far our best move ever thanks to the crew yesterday, they were amazing! Thank you!
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