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Have any questions regarding our services? Contact us on our dedicated customer service Twitter account
www.twitter.com/dpcustomers
هل لديك أية استفسارات؟ تواصل معنا من خلال حسابنا على تويتر
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Apartment Number: B14 - 307 Ghoroob

Dear All,
I have contacted (Noor Hassan) from the leasing management today twice through your email but without any response which is completely unprofessional. And I can rate this as very poor customer service.
First of all I have selected Dubai Properties as because of the good service, and I don’t have time to waste on emails back and forward regarding my apartment.
On 20th – September my contract starts, and I came to collect the apartment keys but unfortunately I have found a lot of issues to fix. Some of them were fixed but there’s a lot more which I’m not really happy about it.
• The Shower handle in the main bathroom (bedroom bathroom) it’s still dusty and loose and I have contacted you through phone and we have agreed that it’s going to be replaced on the same day 20th or the next day but it didn’t get replaced yet.
• We have found cockroaches and the apartment smells really bad. Which I require to clean it and to get rid of cockroaches by pest control (spray). And to clean it after all this process. And by the way you will find the dead cockroaches on the kitchen floor.
• The bathroom floor between tiles it’s colored in red not as supposed to be in white.
• There’s some holes in the bathroom wall (bedroom bathroom) collared white and also the same thing in the bath tab.
• We have agreed to clean the kitchen because it’s really dirty, but nothing happened yet.
I have furniture delivery soon, and I don’t want to receive any furniture with the not fixed issues.
After checking the apartment today I have leave it open so hopefully someone comes and start fixing this amount of issues.
I have all the pictures which I can share easily, but not for the cockroaches because I can’t imagine myself talking picture of this disgusting thing in my apartment.
At the end I want my apartment to be fixed immediately and I don’t want to waste any more days. I have wasted 2 days already which is at the end means money to me because the contract started already.
I need a response as early as possible.
Mohammed Ghazi Awad.
+971507335507

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Dubai Properties

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#Shorooq community is close to retail and leisure amenities including the popular Mirdif City Centre and Uptown Mirdif malls #DubaiProperties
http://dp.ae/residential-communities/shorooq-mirdif
شروق مردف على مقربة من المرافق التجارية و الترفيهية بما في ذلك مردف سيتي سنتر و مردف أبتاون مول #دبي_للعقارات
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Dubai Properties

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With prices starting from 1.25M, own your townhouse in #BellaCasa at Serena. Register here:http://dp.ae/media-centre/events-detail/event-registration?ItemID=6 #DubaiProperties
بأسعار تبدأ من 1,25 مليون درهم امتلك التاون هاوس الخاص بك في حي بيلا كاسا بمجمع سيرينا السكني. سجل الآن
#دبي_للعقارات
http://dp.ae/media-centre/events-detail/event-registration?ItemID=6 #DubaiProperties
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Live and enjoy a vibrant lifestyle in #BellaCasa at Serena compound.
استمتع بأسلوب حياة مميز ومختلف في حي بيلا كاسا بمجمع سيرينا
http://ow.ly/YKifS
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Homes haven't been that affordable before! Own yours with a choice of either 2 or 3 bedrooms townhouse at #Serena. Register today: http://dp.ae/media-centre/events-detail/event-registration?ItemID=6 #DubaiProperties

لم تكن أسعار التاون هاوس مناسبة هكذا من قبل! امتلك وحدتك الاَن واختر من بين مساحة غرفتين أو 3 غرف نوم في مجمع سيرينا. سجل الآن لحضور حفل الافتتاح في 27 فبراير 2016
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Registration doors are now open! This is a chance for you to own a Spanish style townhouse in one of the most vibrant communities in Dubai, ‪#‎BellaCasa‬ at Serena from ‪#‎DubaiProperties‬. Register now:
http://dp.ae/media-centre/events-detail/event-registration
تم فتح أبواب التسجيل! اغتنم فرصة امتلاك تاون هاوس على الطراز الإسباني في أكثر الأحياء النابضة بالحيوية في دبي: حي بيلا كاسا بمجمع سيرينا من ‫#‏دبي_للعقارات‬
سجل الآن
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#ArabellaTownhouse evokes a sense of warmth and well-being, making it the ideal home for you and your family. #DubaiProperties
http://dp.ae/portfolio/arabella-81
بفضل جمالية التصميم الخارجي وأناقة التصميم الداخلي لمنازل التاون هاوس أرابيلا باتت الخيار الأمثل للعائلة. #دبي_للعقارات
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At Arabella Townhouses, the outdoors invites you to a healthy lifestyle with cycling and walking tracks, water bodies and pristine gardens basking in natural light.
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mohd ghazi's profile photo
 
Apartment Number: B14 - 307 Ghoroob

Dear All,
I have contacted (Noor Hassan) from the leasing management today twice through your email but without any response which is completely unprofessional. And I can rate this as very poor customer service.
First of all I have selected Dubai Properties as because of the good service, and I don’t have time to waste on emails back and forward regarding my apartment.
On 20th – September my contract starts, and I came to collect the apartment keys but unfortunately I have found a lot of issues to fix. Some of them were fixed but there’s a lot more which I’m not really happy about it.
• The Shower handle in the main bathroom (bedroom bathroom) it’s still dusty and loose and I have contacted you through phone and we have agreed that it’s going to be replaced on the same day 20th or the next day but it didn’t get replaced yet.
• We have found cockroaches and the apartment smells really bad. Which I require to clean it and to get rid of cockroaches by pest control (spray). And to clean it after all this process. And by the way you will find the dead cockroaches on the kitchen floor.
• The bathroom floor between tiles it’s colored in red not as supposed to be in white.
• There’s some holes in the bathroom wall (bedroom bathroom) collared white and also the same thing in the bath tab.
• We have agreed to clean the kitchen because it’s really dirty, but nothing happened yet.
I have furniture delivery soon, and I don’t want to receive any furniture with the not fixed issues.
After checking the apartment today I have leave it open so hopefully someone comes and start fixing this amount of issues.
I have all the pictures which I can share easily, but not for the cockroaches because I can’t imagine myself talking picture of this disgusting thing in my apartment.
At the end I want my apartment to be fixed immediately and I don’t want to waste any more days. I have wasted 2 days already which is at the end means money to me because the contract started already.
I need a response as early as possible.
Mohammed Ghazi Awad.
+971507335507

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Dubai Properties

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#DecorTip : Soft lighting and neutral colors add to the sense of warm comfort. #DubaiProperties
استخدم الألوان المحايدة و الإضاءة الخافتة لإضافة لمسة من الدفء و الراحة #دبي_للعقارات
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mohd ghazi's profile photo
 
Apartment Number: B14 - 307 Ghoroob

Dear All,
I have contacted (Noor Hassan) from the leasing management today twice through your email but without any response which is completely unprofessional. And I can rate this as very poor customer service.
First of all I have selected Dubai Properties as because of the good service, and I don’t have time to waste on emails back and forward regarding my apartment.
On 20th – September my contract starts, and I came to collect the apartment keys but unfortunately I have found a lot of issues to fix. Some of them were fixed but there’s a lot more which I’m not really happy about it.
• The Shower handle in the main bathroom (bedroom bathroom) it’s still dusty and loose and I have contacted you through phone and we have agreed that it’s going to be replaced on the same day 20th or the next day but it didn’t get replaced yet.
• We have found cockroaches and the apartment smells really bad. Which I require to clean it and to get rid of cockroaches by pest control (spray). And to clean it after all this process. And by the way you will find the dead cockroaches on the kitchen floor.
• The bathroom floor between tiles it’s colored in red not as supposed to be in white.
• There’s some holes in the bathroom wall (bedroom bathroom) collared white and also the same thing in the bath tab.
• We have agreed to clean the kitchen because it’s really dirty, but nothing happened yet.
I have furniture delivery soon, and I don’t want to receive any furniture with the not fixed issues.
After checking the apartment today I have leave it open so hopefully someone comes and start fixing this amount of issues.
I have all the pictures which I can share easily, but not for the cockroaches because I can’t imagine myself talking picture of this disgusting thing in my apartment.
At the end I want my apartment to be fixed immediately and I don’t want to waste any more days. I have wasted 2 days already which is at the end means money to me because the contract started already.
I need a response as early as possible.
Mohammed Ghazi Awad.
+971507335507


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Dubai Properties

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One of our distinguished clients proposed to his lady during #BellaCasa launch event and they reserved their future home at #Serena compound. #DP wishes them a great life ahead
أحد عملاء #دبي_للعقارت تقدم لخطبة حبيبته أثناء شراء منزلهم الجديد في حي #بيلا_كاسا. دبي للعقارات تهنئهم و تتمنى لهم حياة سعيدة
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Dubai Properties

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#BellaCasa at Serena offers you 2 or 3 bedroom townhouses. Click to register http://dp.ae/media-centre/events-detail/event-registration?ItemID=6 #DubaiProperties

.حي بيلا كاسا بمجمع سيرينا يوفر لك تاون هاس بغرفتين نوم أو 3 حسب الاختيار الأنسب لك
سجل الآن #دبي_للعقارات
http://dp.ae/media-centre/events-detail/event-registration?ItemID=6
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Your dream comes true! Now, you can buy townhouse in #BellaCasa at Serena with an attractive prices and affordable payment plan. Register to attend the launch on 27th Feb, 2016 http://dp.ae/media-centre/events-detail/event-registration?ItemID=6

لا تفوت هذه الفرصة لشراء تاون هاوس أحلامك بسعر تنافسي فقط في حي بيلا كاسا بمجمع سيرينا. سجل الآن سجل الآن لحضور حفل الافتتاح في 27 فبراير 2016 #دبي_للعقارات
http://dp.ae/media-centre/events-detail/event-registration?ItemID=6
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Dubai Properties

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#BellaCasa at Serena provides you with unique Spanish style townhouses, planned to create a perfect home for your family. Register to attend the launch on 27th Feb, 2016 #DubaiProperties
http://dp.ae/media-centre/events-detail/event-registration?ItemID=6
حي بيلا كاسا بمجمع سيرينا يعكس فخامة المعمار الإسباني المتميز من خلال تصاميم التاون هاوس والتي أعدت خصيصا لتمثيل المنزل الأنسب لعائلتك. سجل الآن لحضور حفل الافتتاح في 27 فبراير 2016
#دبي_للعقارات
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Dubai Properties (DP) is a leading Dubai-based real estate master developer and asset manager.
Introduction

DP’s portfolio of mixed-use contemporary residential, commercial developments, landmarks and luxury destinations includes the upmarket Jumeirah Beach Residence; the DUBAILAND district; residential and commercial developments in Business Bay, as well as the recently launched developments around the Dubai Creek.

 

Contact Information
Contact info
Phone
800DPUAE (37823)