I attended InfoSecEurope on Tuesday. I was rather impressed with the +iStorage
bootable USB sticks. So I bought one. However when I tried using YUMI on it, the drive apparently "broke" somehow.
However there was a very swift response from the chaps at iStorage who are sending out an immediate replacement and they want the faulty one back to figure out exactly what went wrong with it.
Now that, Boys and Girls, is exactly how you should be doing Customer Service.