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Dollar Bill Copying
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About
Dollar Bill Copying's posts

WE ARE HIRING!!

CUSTOMER SERVICE/INSIDE SALES:
 
ABOUT OUR COMPANY:
We are a leading provider of complex document management services based in Ann Arbor, MI. Our mission is to provide our customers with cost effective complex document management, printing and integration services with impeccable attention to customer service. Our company operates with integrity, and honesty. We are passionate about customer service. We respect each other and strive for a balance between work and family. Loyalty to the company and care for the community in which we work and the environment in which we live is paramount.
 
ABOUT THE POSITION:
We are currently expanding our Customer Service Department as a result of strong growth. Our customer service representatives are the most visible members of our team. The ideal candidate will be a self-starter and quick-learner comfortable in settings where priorities change constantly. They will possess exceptional interpersonal and communication skills and work well in a group setting.  In addition, they will be diplomatic, a superb listener, and a hands-on problem-solver capable of prioritizing tasks in a fast-paced environment.
 
POSITION DUTIES (but not limited to):
•        Answering phone calls in a professional and helpful manner.
•        Interacting successfully with customers at all levels - both internally and externally
•        Acting as a liaison between customers and various other departments
•        Building rapport with customers by displaying an engaging, kind and helpful attitude
•        Providing outstanding service to customers/visitors - either over the phone, or in person
•        Working hand-in-hand with sales and production teams to meet and exceed the expectations of our customers
•        Computerized logging and tracking
•        Minor sales and marketing tasks
•        Performing miscellaneous retail tasks
 
 
POSITION REQUIREMENTS:
•        Customer service exposure with up to two years of experience
•        Proficient computer skills, including computer proficiency in MS Office systems
•        Excellent problem-solving, and decision-making skills
•        Strong time-management and organizational skills with a strong attention to detail
•        Communicating with diplomacy and tact
•        Ability to work as part of a team or independently
•        Professional demeanor
 
 
POSITION BENEFITS:
We know we are nothing without our people! Our commitment to our team's success is enhanced by a total compensation package that includes a competitive and extensive benefits package including incentive bonus plans, paid time off, and health insurance along with many growth opportunities within the company. We also work NORMAL HOURS AND NO WEEKENDS!  We strive to create a comfortable and friendly work environment and expect team players to be responsible, flexible, and unafraid to think and make responsible decisions that reflect our company's goals. Please apply (below).  We look forward to hearing from you soon!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
Send Resume to or contact:
dan@dollarbillcopying.com
stacy@dollarbillcopying
or contact Stacy Collick here on this site

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Congratulations Stephanie!
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