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These are the big five tech & business trends that should be on the roadmap of every IT department. In my opinion, there is one major chance for IT to come back in most orgs and it will take a "big leap" to get there, which I'll be discussing soon. How to get there probably looks like the following:

Step 1: Become a deeply open, networked, and social business -

Step 2: Enable strategic IT abundance via designed loss of control. Examples: &

Key point: Businesses and their IT departments must build competencies for what's coming next. It's very different. #CoIT #socbiz #bigdata

And 'different' here with #CoIT #socbiz #cloud and #bigdata means disruption and opportunity, in equal amounts.

Would love comments and debate on this.
In today’s ever more technology-centric world, the stodgy IT department isn’t considered the home of innovation and business leadership. Y
Richard Mo's profile photoKelly Craft's profile photoAdam Baylis-West's profile photoJeff Thom's profile photo
I so agree with you! Too often IT orgs are focused on control of the assets (and repsective budget) and not on how to apply new technology to increase the business or the employee efficacy. Probably the biggest gap is the lack of attention to human factors. I have a rule of thumb. If I have to train a user for more than 15 minutes, then the system fails.
There is a big divide right now between Corporate security and the users wanting access to everything everywhere. That is the only fit that Blackberry had, Corp IT loved as they could lock them down, users hate them, because they are not flexible. Who will win big in this market? Whoever can solve the security issues with mobile devices.
You are absolutely correct +Steve Noel, security is one of the top IT issues in companies today and it's leading to no end of confrontation with business users that want to use the powerful and creative new IT solutions (apps) they can easily access today.

So what happens when IT blocks them? They route around IT with their own devices and software. As I've noted before, shadow IT like this has grown from 10% ten years ago to 30% today. That's what happens when you fail to create an environment that encourages decentralized action and initiative.

BTW, research has shown that 1-in-2 millennials expects to be able to choose their own hardware and apps, and a large percentage will do so even if IT policy forbids it. The writing is on the wall. Source:
That's a great quote +Carol Rizzo, I'll use it with credit: "If I have to train a user for more than 15 minutes, then the system fails."
Great article, so many points that ring true to what I encounter.

I would predict that one of the largest issues that slow down the changes required by corporate IT will be around security. Each one of your 5 points has a security issue that will require policy and culture change.

On almost a daily if not weekly basis I bounce up against IT security policy. Historically our business users do not see the security policy designed to enable or empower, it is set to restrict. The last people that are brought to the table are often our security staff because of this business user view.
Good article! Thanks for sharing. The social and mobile movement vortex is swiping most businesses with it. It created a dilemma for the IT industry.

If they do it, the issues of managing the hyper growth of social and mobile activities and the exploding security risks in their network may kill them.

If they don't do it, the 24%+ growth delta will severely restrict their businesses or kill them eventually.

The only way out to me is to dive in with a reputable Cloud provider with good security expertize to help the transition.
Yes, +Richard Mo I think you've captured the issue very succinctly, yet the solution isn't not so clear I believe. If this cycle was easy to break out of, I think more companies would do it. Increasingly, I suspect we need a new way of thinking about organizational change, something novel and powerful. I'll explore what the options might be soon as we look for what the 'Big Leaps' might be that orgs could use to push themselves out of this corner.
+Dion Hinchcliffe I think the key to success in this environment is to embrace a centralized and distributed model simultaneously.

Businesses need to distribute daily operations and decision making to the edge of their organization including IT to cope with the hyper speed of embracing the mobile and social environment. At the same time they need to embrace Cloud services to centralize their data warehousing and support infra-structure, including security, to manage the ever more mobile, distributed organization and business operating systems.
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