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Diane Helbig
Works at Seize This Day Coaching
Attended Michigan State University
Lives in Cleveland Ohio
513 followers|125,470 views
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Diane Helbig

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The Importance of True Customer Service
Customer Service is one of those things that all companies like to say they do well. Some even use it as a differentiator, a benefit. However, many fall short when looked at from the client's point of view. In Customer Service: Help Your Business Stand Out ...
Customer Service is one of those things that all companies like to say they do well. Some even use it as a differentiator, a benefit. However, many fall short when looked at from the client's point of view. In Customer Servic...
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Diane Helbig

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Do You BackUp?
Data backup is critically important to business success. And yet, too many small business owners don't think about it until it's too late! Imagine needing a document or file and not being able to get your hands on it because of a computer problem. A couple ...
Data backup is critically important to business success. And yet, too many small business owners don't think about it until it's too late! Imagine needing a document or file and not being able to get your hands on it because ...
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Outsourcing Customer Call Centers - Yay or Nay?
Over time a lot of companies have outsourced their call centers to companies overseas or even here in the US. This practice has been met with varying degrees of acceptance - or not. There are many reasons why it is better to keep your call center in-house. ...
Over time a lot of companies have outsourced their call centers to companies overseas or even here in the US. This practice has been met with varying degrees of acceptance - or not. There are many reasons why it is better to ...
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Insourcing works better, imho
There are quite a few aspects of outsourcing a call center that can be complicated and cause distress for any company. Click here to read more.
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Combat Obscurity To Succeed in Business
On Monday, June 8th Rodney Hughes was my guest on Accelerate Your Business Growth radio. He shared a ton of great ideas for growing a business. One topic that really hit me was when he talked about obscurity. He said that the number one challenge facing sma...
On Monday, June 8th Rodney Hughes was my guest on Accelerate Your Business Growth radio. He shared a ton of great ideas for growing a business. One topic that really hit me was when he talked about obscurity. He said that the...
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grateful to +Ivana Taylor for this awesome review of #ExpertInsights  
Eleven small business experts share their greatest tips for small business growth and success in the book Expert Insights.
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Have her in circles
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Diane Helbig

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Success Through Serendipity
The
other night Frans Johannson spoke to an engaged audience at the COSE ThinkSpot event. His take on serendipity and innovation is worth paying attention to. One
of the most impactful things he said was to not take the predictable path. It
is so easy to go...
The other night Frans Johannson spoke to an engaged audience at the COSE ThinkSpot event. His take on serendipity and innovation is worth paying attention to. One of the most impactful things he said was to not take the pr...
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successful employees make successful companies
Imagine you hire some employees, show them to their workstations, and leave them to it. What do yo...
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Are You Budgeting Enough for Employee Appreciation?
Employees are the backbone of any company. Whether there's one or 1,000, they move a business forward - or backward. Nurturing employees can make a huge difference in the impact they have on a business. It doesn't cost a lot to nurture employees.   Read mor...
Employees are the backbone of any company. Whether there's one or 1,000, they move a business forward - or backward. Nurturing employees can make a huge difference in the impact they have on a business. It doesn't cost a lot...
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The Perils of Big Fish
big fish - little fish So many salespeople and small business owners strive to hook the big fish - the large clients. There's a belief that these are the best customers and that there is validity and credibility attached to being able to say you've won thos...
big fish - little fish So many salespeople and small business owners strive to hook the big fish - the large clients. There's a belief that these are the best customers and that there is validity and credibility attached to b...
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Diane Helbig

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Summer Sales Reading List
There's nothing like reading a good sales book or two! Nancy Bleeke at SalesPro Insider has compiled a list of some of the world's greatest. Find the list here , read what moves you, and share the list with other sales people and small business owners. Incl...
There's nothing like reading a good sales book or two! Nancy Bleeke at SalesPro Insider has compiled a list of some of the world's greatest. Find the list here, read what moves you, and share the list with other sales people ...
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Keeping customers happy and coming back is more important than ever. Today’s competitive busi...
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People
Have her in circles
513 people
Artash Arakelyan's profile photo
Charlotte Sullivan's profile photo
Larry McKenzie's profile photo
Thomas O'Reilly's profile photo
David “Join Up Dots” Ralph's profile photo
Christine Stump's profile photo
Marlene Wilson's profile photo
Erno Laszlo's profile photo
Jamillah “MsJ” Warner's profile photo
Education
  • Michigan State University
    BS in Social Science, 1979 - 1983
  • Coach Training Alliance
    Coach Certification, 2006 - 2006
Basic Information
Gender
Female
Story
Tagline
Helping business owners gain Clarity of Course for their business success
Work
Occupation
Business Coach, Author
Skills
sales, business development, leadership, coaching, training, speaking, writing
Employment
  • Seize This Day Coaching
    Business and Leadership Development Coach, 4 - present
    Guiding and advising business leaders to develop strategies for growth. Training sales teams and small business owners on the sales process. Providing one-on-one and group coaching programs. Offering presentations and workshops around various business topics. Constant Contact Solution Provider and Authorized Local Expert.
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Cleveland Ohio