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This is one of the most upsetting stories I have to tell from my time selling cell phones, and to this day, it still bothers me that I couldn't fix it. It's a good warning though, to those who might be in similar situations.
So, this is going to be a sad story. I'm sorry in advance, but it's one I need to tell, in the hopes that this post saves at least one person from the same heartbreak as I saw one of my custom...
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