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DeskPRO
The Helpdesk Platform
The Helpdesk Platform
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DeskPRO's posts

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What customer service disasters tell us about the companies in the firing line

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The new DeskPRO portal is now live for new Cloud trials! Learn more here:

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The new DeskPRO portal is now live for new Cloud trials! Learn more here:

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Tech Support Scam Blurs the Line with Ransomware, Locks Users' Computers http://buff.ly/1NGqMK4 (Softpedia article)

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5 Signs Your Customer Service Operation Is In Need Of A Makeover (Forbes article) http://buff.ly/1TtTI51

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Bing bans tech support ads—because they’re mostly scams http://buff.ly/1skhbPv (Ars Technica Article)

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Study claims Canadians are 'silent switchers': unlikely to complain about bad service before they leave a company

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3 Techniques That Spark Customer Experience Success http://buff.ly/1Wphu7N (CMSWire article)

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Top 5 Unhelpful Tech Support Sentences http://buff.ly/1Wkth82 #custserv #helpdesk

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A startup that makes your boring customer service calls: would your customers pay to avoid calling you?
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