Response from the owner - 2 months ago
Amy, Thank you for taking the time to provide us with your honest feedback. However, I want to sincerely apologize for the poor experience you had here. Our service department attempts to quickly and effectively service every vehicle that comes through our garage, and I can assure you that this is not the standard we set here. If you could, I would very much appreciate the chance to speak with you more about your experience. Please contact me at 732-867-5150 or email me at firstname.lastname@example.org at your earliest convenience. Again, I apologize and hope to hear from you soon.
Rich Mootz, Service Manager