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DBG Loyalty
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DBG Loyalty
DBG Loyalty

3 followers
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“Loyalty cannot be blueprinted. It cannot be produced on an assembly line. In fact, it cannot be manufactured at all, for its origin is the human heart-the center of self-respect and human dignity. It is a force which leaps into being only when conditions are exactly right for it - and it is a force very sensitive to betrayal.”
– Maurice Franks
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“Make a customer, not a sale.”
– Katherine Barchetti
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“The customer’s perception is your reality.”
– Kate Zabriskie
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“Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.”
– Ross Perot
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"We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”
– Jeff Bezos
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“The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.”
– John Russell
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“The customer experience is the next competitive battleground.”
– Jerry Gregoire
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“Don’t find customers for your products, find products for your customers.”
– Seth Godin
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“Customer satisfaction is worthless. Customer loyalty is priceless.”
– Jeffrey Gitomer
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“Your most unhappy customers are your greatest source of learning.”
– Bill Gates
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