Response from the owner - 5 months ago
I can understand that you are upset over your husbands case resolution, you love your husband and don't like to see him having to deal with the consequences of his case. Your husbands case was very challenging and Anastasia did everything possible to get him the best results.
When Anastasia first met your husband, not only did she discuss legal matters, but she also took the time to personally know your husband and what was happening in his life. Caring about your husband and realizing your family had increased expenses due to your upcoming wedding, Anastasia gave your husband a substantial legal fee discount.
Additionally, Anastasia worked with billing to develop a customized budget friendly payment plan. Your husband was charged a reasonable flat legal fee, no additional charges were ever added.
Also during the first meeting, Anastasia provided her personal cell number, work number, and work email, of which your husband could communicate via, text, call, or email, during work hours, after work hours, and on weekends. As with all clients, our attorneys make themselves very available to their clients and return messages in a timely manner. At no time, did Anastasia fail to communicate.
The fact that it took almost a year to resolve your husbands case shows Anastasia's dedication and determination to obtain the best case resolution possible. It takes time to negotiate and investigate tough cases, such as your husbands. Your husband may not have received the case result he had been hoping for, but that does not take away from the numerous hours of work done on his behalf.
Anastasia did reach out to your husband after reading your review because she cares about him and wanted to make herself available for any clarification if needed. And yes, as individual attorneys and as a law firm we do care about maintaining great reputations. We have all worked very hard for those reputations, which is evident when reading all of our other client reviews - showing our great reputation has been earned through handwork, honesty, trust, and integrity. Each and every client is very important to us.
You have every right to voice your opinion but I respectfully think it's misguided. You have never met or spoke with Anastasia or myself, nor were you present at any of your husbands court proceedings. Ultimately we went above and beyond to obtain the best resolution for your husbands case.
If you would like to set up a meeting for further discussion, I am more than happy to do so.