"There's a quick way to determine if your company has embraced the negative definition of failure. Ask yourself what happens when an error is discovered. Do people shut down and turn inward, instead of coming together to untangle the causes of problems that might be avoided going forward? Is the question being asked: whose fault was this? If so, your culture is one that vilifies failure. Failure is difficult enough without it being compounded by the search for a scapegoat."
Such a good book, I see so many things wrong with places I've worked that can / could / should be solved by simply removing fear, removing the fear of failure, and embracing the 'creative' INDIVIDUAL (yes, the individual; don't expect to mass-produce individual) and PROCESS that enables people to shine, to learn, to grow, to engage, and to work. This should be core reading for everyone, especially anyone involved in anything remotely creative (including Learning Technologists!!) - http://www.amazon.co.uk/dp/0593070097
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