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Dave Gray
Works at Independent consultant
Attended Art Center College of Design
Lives in St. Louis, Missouri
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Dave Gray

commented on a video on YouTube.
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Thanks guys! Very informative, I learned a ton.
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Dave Gray

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You are not as objective as you think you are.
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Well said David!
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Dave Gray

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Think you can't draw? If you have five minutes and a pen and paper, I'll prove you wrong.
Squiggle birds is a quick exercise that you can use to get people stretching their visual thinking muscles. It takes about five minutes and quickly, clearly demonstrates how little effort is really required to make meaningful, easy-to-read images. The main point of the demonstration is that our minds are already pattern-making machines, and very little drawing is actually required to convey an idea. The mind will fill in the rest. I learned this ...
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Dave Gray

commented on a video on YouTube.
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You can join the private beta now at http://boardthing.com
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Dave Gray

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What is liminal thinking?
This is a preview of some of the ideas behind a book I am working on, called Liminal Thinking.
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Dave Gray

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Ordered a copy recently and look forward to reading it. Thanks for the excellent summary.
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Dave Gray

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Master the art of asking

If you want to be an effective communicator, you need more than just communication skills: you need to have something meaningful to say. You can start by

1. Collecting good information, and

2. Taking the extra time and energy to make it relevant to others.

You can do both at once by learning to ask good questions. The benefit of collecting information this way is that you automatically get deeper context than you would ever get from other kinds of research; you learn what people really care about.

Questions can be broadly categorized into two types:

1. Open questions provoke dialogue. They begin with “What” “Who,” “Where,” “Why” or “How.” Open questions can never be answered “yes” or “no.” Examples:

“How do you go about doing this today?”
“What area do you see as needing the most improvement?”
“Who will make the final decision?”
“Where are the biggest problem areas?”
“Why hasn’t this been done before?”

2. Closed questions confirm your understanding or seek commitment. They begin with do, so, is, are, if, can will, would, should, or could. Closed questions can only be answered “yes” or “no.”

Examples of closed questions that confirm understanding:
“Do you find this acceptable?”
“So you think the situation is deteriorating, is that right?”
“Is this common?”
“Are you saying that these kinds of initiatives have failed in the past?”

Examples of closed questions that seek a commitment:
“If I guaranteed immediate delivery, would you buy today?”
“Can you think of a reason not to do this?”
“Will you decide by Tuesday?”
“Would you like this today?”
“Should we talk to your boss?”
“Could we call him now?”

Ask good questions, for good reasons.

Did you like this post? <a href="http://www.amazon.com/Selling-VP-NO-Dave-Gray-ebook/dp/B00X0436E0/">Buy the ebook</a>.
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Dave Gray

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Thank you Thomas!
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Dave Gray

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+Dave Gray This is simply phenomenal work. I will elaborate more so as to why later. Thanks so much for this though! 
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Dave Gray

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What is liminal thinking? Some thoughts from my new book project.

http://www.davegrayinfo.com/2015/01/23/what-is-liminal-thinking/
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That was excellent! WIsh I could draw like that. I think I'll look for some classes. Thank you for sharing-- looking forward to the book!
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Dave Gray

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Let's talk about tools

Let's see, it started with this tweet from +Roger Parker:

Boardthing trailer http://app.looplogic.com/davegray/boardthing-trailr … Fascinating, intuitive #vizthink card-based video @davegray

Jason Grant:

Is this not something one can do with existing tools though? Even things like Google apps, etc? I don't get it.

Dave Gray: What's your go-to tool for this Jason? I haven't found anything that works for me yet, hence this project 

Jason:

My go-to tool is not to replicate real world into digital. I use masses of mind maps for this kind of stuff.

It means I don't really believe in card sorts as such, which this basically is a tool for. Or post-its.

I also find that doing any of this kind of card sorting stuff in real world doesn't achieve much, so avoid it.

Dave:

It seems that you're not criticizing the app but something much deeper. I hope you blog about it or something. 

My personal experience has been very different.

Jason:

I know your style of working quite well. I don't believe in underpinning technique for sure. Tool lacks a proper USP

The demo certainly sells it quite nicely, but the core question for me is 'what then' when you are done?

The last thing I need in my life is to add another tool to my toolset. I'm trying to do everything with less tools.

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Tried to keep it to the basic facts. There's more on Twitter for those who are interested. But I lost the thread and am hoping to continue it here.

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Moving a conversation from Twitter. I'll fill in details but meanwhile let's start in the middle.
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pardon je ne rien compris
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Work
Occupation
Information design, experience design and social business design
Employment
  • Independent consultant
    2012 - present
  • XPLANE
    Owner, 1993 - 2010
  • The Dachis Group
    SVP Strategy, 2010 - 2012
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Currently
St. Louis, Missouri
Previously
South Dartmouth, Massachusetts
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Founder and CEO, Liminl
Introduction
I'm an information designer and entrepreneur, interested in user experience and the social web.

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Bragging rights
I founded XPLANE, the visual thinking company in 1993. In 2010 XPLANE was acquired by the Dachis Group.
Education
  • Art Center College of Design
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