Response from the owner - 9 months ago
Joshua, thank you for your feedback, please know that we will use your feedback to improve the overall service that we provide. I understand your frustration that we did not provide you with the level of service that you expect and more importantly deserve when doing business with us. I would be happy to provide assistance, we are further investigating your case and will get back to you. If you need anything further, please contact me at firstname.lastname@example.org.