Silly Google Store shipping policies
So, when I ordered my Nexus 6p, I also ordered a Chromecast. When I was adding the items to the cart, the Nexus 6p was estimated to ship in 3-4 weeks, and the Chromecast was estimated to ship in 1-2 days (which is why I went with the black one, instead of yellow or coral which would ship in 1-2 weeks).
Once I placed my order and received confirmation from +Google Store
, though, I saw that both the Nexus 6p and the Chromecast were under a single "Preordered" section, with an estimated ship date of 3-4 weeks. That is not cool
as I'm organizing a DevFest event that will feature a hands-on codelab by +David Pellegrini
on developing with Google Cast in a couple of weeks (http://www.meetup.com/GDG-Sudbury/events/224917886/
), and was looking forward to having the latest, greatest hardware at hand.
In chatting with Google Store support, I was told that they could not:
a) Ship the Chromecast in advance of the phone on my order
b) Cancel only the Chromecast portion of the order (I don't want to cancel the whole order and lose my place in line for receiving the phone)
So then I asked "Okay, what if I order another Chromecast right now, and just return the second one when it arrives?" Of course, the answer was yes, I could certainly refuse the shipment and I would get a refund.
It's a silly waste of everyone's time and resources to make that happen, but apparently that's what I have to do. Weird.