I know where he works, I've blown up his desk portal a few times for fun.. :o)
For what it's worth, I agree with your criticisms about defence, what I'd really love to see is a large defensive bonus for portals that are "inside" your territory (for example completely surrounded by fields), which would mean an attacker would have to work their way in from the periphery in order to make any real progress.. As it stands, strategically I find it frustrating that I can wander up to a P8 farm in the middle of ENL-held South London and just blow it up, I should have to work harder, plan smarter, etc..
Portal submissions got awesome before they got canned. After ages of an eight month queue, for the last couple of months, my submissions between about 2am and 9am were going live in realtime.. I'd walk around submitting stuff in the morning and I'd be able to capture it before I left the vicinity, it was glorious..
These days I mainly just like collecting keys from hard to reach portals and throwing fields that car drivers can't trivially take down.. that's enough to keep me happy, but now that I'm back to L8 again after my faction change, all motivation to just grind out AP has left me..