- Hire Our HeroesExecutive Director, 2012 - present
- SupremesoftVice President, 2012 - 2013
- RL52 StaffingPresident, 2011 - 2012
- Apex Systems, Inc.Managing Director, 2008 - 2011
- RL52 Staffing (current)
- Yahoo - Picture of the day. Nov 8, 2011 (current)
- Pro athletes: Mind your business (current)
- Ravens-Linebacker-Starts-Staffing-Firm (current)
- Win a Ray Lewis autographed football (current)
- Top BreakingNews (current)
- The Estate of Marriage (current)
- The Boys & Girls Clubs of Broward (current)
- Carefree Lifestyle (current)
- Multiple Streams (current)
- Buzz (current)
"Associate yourself with people of good quality, for it is better to be alone than in bad company” - Booker T. Washington
I'm Interested in surrounding myself with like-minded professionals and volunteering my time to a prestigious firm that will allow me to serve on their board of directors.
Seasoned Senior executive with track record for delivering corporate leadership excellence; poised to maximize contributions and cultivate revenue growth. Inspirational team leader; identify, recruit, and coach talented sales professionals, recruiters, support, and management teams to align objectives with market / client needs and forecasted growth goals. Technically adept; SME for software installations, upgrades, and system set-up.
Strategic approach leveraged to drive brand expansion into emerging market opportunities. Exceptional relationship builder with complementary achievements in sales and corporate recruitment; develop lucrative, win-win partnerships with key decision makers and influential leaders at all levels from local managers to C-level executives. Determined and committed manager with career successes as a US Marine Corps Sergeant.
Possess industry experience across IT, finance / accounting, administrative / clerical, engineering, and healthcare as well as expertise working with clients in commercial industries as well as local, state, and federal government.
Operations and Management Strengths:
· Business Development & Growth
· Recruiting and Staffing Initiatives
· Profit & Revenue Optimization
· Contract Development / Negotiations
· Budget Administration / Management
· Strategic Planning & Implementation
· Team Building and Leadership
· Internal Systems and Controls
· Operations Analysis / Process Redesign
· Information Technology Implementation
Supremesoft Corporation – Vienna, VA
Vice President, Sales (7/2012 to Present)
Sourced to provide strategic vision in order to achieve highly successful organizational turnaround for under-performing company operations requiring creative, solid leadership to meet sales and revenue goals.
Conceptualize and introduce revitalization initiatives grounded in innovative business model focused on three tactical verticals to include Strategy, Solutions, and IT Professional Services. Create long- and short-range plans for sales, marketing collateral, and overall campaign development and launches; manage marketing budget. Handle forecasting, margin definition, and sales promotional campaigns. Revamp team structure through hiring, training, and supervising top-performing sales, recruiting, and operations team; develop team talent, improve product knowledge, and instruct teams on utilizing systems. Develop KPI to meet metrics and forecasts. Coordinate with executive leaders to align priorities with company direction and team capabilities. Selected Contributions:
♦ Increased client satisfaction and retention through developing and implementing a new client interface and customer account management process.
♦ Increased cash flow, reduced cost, and optimized resources through creating debt consolidation vehicle.
♦ Unified company efforts to focus on higher-yield ventures to result in increased sales revenue; exceeded revenue forecast and attained full profitability within 8 months.
♦ Capitalized on and secured lucrative, sustainable key client relationships with organizations within local and national fortune 500 and emerging growth companies.
RL52 Staffing – Baltimore, MD
President (5/2011 to 7/2012)
Initiated tenure as a founding corporate team leader for successful launch and continued operations of staffing company providing IT Professional Services for corporations across the United States.
Built and launched business plan while overseeing full P&L operations for company providing staffing solutions in the areas of information technology, finance and accounting, and engineering consulting services as well as Permanent Placement for various companies including Fortune 500 corporations. Created and executed national sales plan and business development strategies. Selected Contributions:
♦ Attained profitability goal within 5 months while exceeding revenue forecast by 200%.
♦ Created and integrated inventive staffing model addressing under-served niche market for placing military veterans into civilian jobs.
Apex Systems, Inc. – Miami, FL
Managing Director (9/2008 to 4/2011)
Served as key subject matter expert for developing and integrating key sales strategies for meeting market needs across the greater South Florida region for this staffing solutions provider.
Led organizational development, general operations, team training, and overall P&L for this staffing company serving industries including Information Technology, Engineering, and Finance and Accounting. Met with C-level client company leaders to identify staffing requirements, create action plans, and secure contract sales for staffing services. Developed and implemented company strategy for market growth and penetration, account management, and customer-contractor experience. Managed account performance, metrics reporting, data tracking, and overall organizational performance. Selected Contributions:
♦ Successfully repositioned company to achieve profitability for the first time in 5 years; created action plan to ensure continuous and year-over-year sustained growth.
♦ Guaranteed revenue increased by outperforming the competition and building lasting relationships with local, regional, and national clients.
Carefree Group – Miami Beach, Florida
Director of Operations / General Manager (10/2006 to 9/2008)
Drove strategic vision and leadership for this elite luxury travel and hospitality company serving travel and transportation needs in this high-profile, competitive region; act as IT Manager regarding server and desktop / end-user support.
Cultivated business growth in tourism sector through providing vision, insight, and attentive leadership to ensure elite customers, high net worth individuals and celebrities receive exceptional, flawless service. Oversaw an inventory of the finest automobiles, yachts, private aircraft and properties, as well as top-quality concierge and security services. Recruited, selected, hired, and trained team members to provide premier, quality customer service. Tracked performance metrics including sales, revenue, ROI, P&L, and team performance. Created and guided all company policies and procedures including SOPs, budgets, financial accounting, corporate reporting, and team management. Coordinated HR and administrative efforts. Established relationships and negotiated contracts across the U.S. Introduced standards and policies. Selected Contributions:
♦ Increased sales by more than 170% through capitalizing on profitable new business opportunities and ensuring the delivery of unsurpassed service to prestigious clientele.
♦ Restructured and revitalized the organization to enhance positioning and revenues in the competitive luxury travel and hospitality industry.
♦ Served as IT SME; streamlined procedures and implementing state-of-the-art systems for tracking along with new CRM system and SEO standards to obtain higher rankings on search engines tracking.
♦ Boosted efficiency and accuracy by streamlining back-office procedures and implementing state-of-the- art systems for sales and business tracking.
♦ Substantially improved team performance with new compensation models and incentives.
♦ Met goals through establishing key performance indices, implementing strategic tools, and leading growth momentum to meet goals, budgets, and forecasts.
Multiple Streams – Ashburn, Virginia
President / Managing Director (1/2002 to 8/2006)
Spearheaded, directed and built all operational procedures for this start-up, respected professional services firm presenting and selling to high level executive and Fortune 500 companies. Informally served as SME on all IT and desktop support issues; built-out complete company-wide IT infrastructure.
Charged with full responsibility for cultivating a dedicated and hardworking team of eight personnel and 120 national contractors. Recruited, hired, and trained highly skilled staff; mentored to provide customer service excellence. Managed P&L. Developed policies / procedures including technical systems, operating procedures, and financial accounting and reporting systems. Managed statement of work and purchase orders for large clients; ensured that customers received superior service and support. Cultivated sound partnerships and relationships with corporate decision makers to expedite business matters and enhance the bottom line. Selected Contributions:
♦ Drove revenues from zero to $6 million and positioned the company for its profitable sale to the former owner of Renaissance Worldwide; skillfully managed profit and loss to ensure high ROI.
♦ Exhibited outstanding leadership abilities by establishing a successful company from the ground up, and eliminating inefficiencies for optimal client relations and loyalty.
♦ Served as go-to person establishing and maintaining functionality of all technological systems including servers, desktops, application, software systems, databases and related infrastructure.
Renaissance Worldwide – McLean, Virginia
Branch Manager (1/1997 to 11/2002)
Promoted from Recruitment Manager to direct business administration and client relations for esteemed and highly successful staffing organization; assumed role as technical expert for local office.
Coordinated with clients to identify staffing needs, create solutions-based portfolios, and sell customized staffing solution programs to key decision makers including C-level executive and general managers. Managed statement of work and purchase orders for large clients on local and national level including sales, operations, and client relations across the Northern Virginia, Maryland and District of Columbia markets. Oversaw budgets along with profit and loss. Supervised 30 internal employees and more than 360 billables. Selected Contributions:
♦ Managed and helped expand the revenue stream to $42 million through strong, consistent and sales-oriented leadership that prioritized customer service and relationship building.
♦ Proactively aligned marketing programs with client needs resulting in a significant degree of repeat and referral business, and measurable revenue growth.
Clare Rose – Melville, New York
Territory Sales and Marketing (1/1994 to 1/1997)
Pioneered innovative sales and marketing tactics to fuel revenue and market share growth for one of the top Anheuser-Busch wholesalers in the U.S.
Built and managed accounts throughout the Long Island territory. Functioned and liaison and problem solver with on-site locations. Designed customized promotional plans that integrated merchandising and brand recognition programs. Selected Contributions:
♦ Planned and executed major marketing campaigns that effectively translated national programs into the local marketplace for maximum return on investment.
♦ Established trust with key customers; propelled sales and revenue performance throughout the territory.
*** Additional leadership experience includes eight years with the U.S. Marine Corps. As a Platoon Sergeant and a Satellite Communications Specialist, managed the performance, training, and well-being of up to 42 personnel. Held Top Secret Clearance. Honorably Discharged. ***
NEW YORK INSTITUTE OF TECHNOLOGY, Westbury, NY – Bachelor of Arts, Communication
Miller Heiman Institute: Large Account Management Process (LAMP®) (2002) ~ Strategic Selling (2000) ~ Conceptual Selling (2000)
SEMCO Enterprises: Computers: Systems, Terms, & Acronyms (CSTA) (1998) ~ Technical Recruiting Program (1997) ~ Understanding IT Jobs (2001)
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