I'm not one to point out the flaws of others, but sometimes people require a mirror to clearly see themselves. Here you go.
After having our baby boy in May, we have received many gifts. We are so thankful those our friends and family.
We got some high quality products from top name brands. Sadly, one of those brands, +Eddie Bauer
, has left a sour taste in our mouths. We reached out to them via social media and heard no response. We emailed them, only to be passed to another company who paid to use the brand name on their product. They gave us the wrong contact info. We talked with yet another person who also said they could not help.
If I was running this brand, there is no way in hell I would licence my brand to people who would poorly represent it!! That's bad business. What's worse is that the people who responded or really didn't respond from the company were morons.
I knew there was a reason I've never given them my business!
Final note: The product in question was a changing pad - very bright and colorful and seemed to be high quality, until we discovered what we believe to be mold growing inside the middle layer of the "water resistant" material. Good for baby? I think not. Do I want this fixed? Yes.