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Hanging on phone for taxman costs us millions: Taxpayers calling to query bills forced to pay premium rate while they wait - http://bit.ly/XCZfZQ

How a wire in your wrist can help you avoid surgery for blocked arteries - http://bit.ly/UGCAKQ
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Michael White's profile photo
 
I had to sort out a rebate last year which almost seems pointless with the amount of time I had to wait on the phone. Over two hours across a few days. Nuts. 
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