I must agree.. The people at RBS are very helpful. You can't match their level of service with other banks. Amazing service the moment you enter. ( of course I am talking about the branches in Scotland). London branches seem to be lacking. They won't even greet you.
Louis Butler said his 'faith in human nature' was restored by bank worker Victoria Mowbray who went to his aid when he rang to cancel his cards after his home was burgled
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