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Step by step tips for measuring content performance with Google Analytics
Are you ready to go in depth with your content measurement? These Google Analytics tips are a must-read for content marketers. Learn more!
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Social Login Buttons Aren’t Worth It {great data & twists in this classic Mailchimp post HT Rob Whiting
There's a strong case to be made that as Facebook and Twitter have amassed such huge user bases we should…
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Product ranking for ecommerce - a deep & detailed gem via #ecomchat
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FAQs: a sticking plaster for bad information architecture and content-
The Government Digital Service (GDS) is leading the digital transformation of the UK government.
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Stunningly good on testing, personalisation & strategy http://buff.ly/1AfSwxV HT: Kevin Hillstrom
Zulily has defied the conventional wisdommarketing to moms, sticking with flash sales, evading Amazon. Can it defy the doubting investors who think it...
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FAQs are the dinosaurs of web navigation {too right
The very purpose of classification, navigation and search is to deal with customers' frequently asked questions (FAQs). The very concept of the FAQ simply doesn't make sense. It's a carryover from the early days of IT and the Web, where, essentially, designers were too inexperienced to design a ...
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 #UI
 
Bad user interface design = death by a thousand cuts {fine example. Moved a bank account because of this! Not something anyone does lightly.
Too often we excuse small usability issues by saying it is only a minor inconvenience. But small things add up.
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 #UX
 
Thoughtful recommendations for UX testing. Particularly like the point about finding 'top tasks' first
User research is not a hard science. But like all behavioral sciences, there are principles, best-practices, rules and recommendations. Across dozens of tutorials, five books, many articles and blogs, boot camps, and discussions with both seasoned and new UX professionals, I've noticed a number ...
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User experience design: How far will you go? {good list of examples of what user experience touches
User experience design involves touching every part of your business. Is that something you are willing to face?
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Real scorching for prominent uk retailer's tablet UX. Sting in tail: try our app.
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Very interesting #data on use of carousels on mobile ecommerce product pages (not home pages) http://buff.ly/1J31538
Kyle Peatt uses real data to give an understanding of the argument against e-Commerce carousels and whether they deserve the reputation they’ve gained.
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Anxiety Attacks! (Or, how to stop worrying and love the Privacy Statement) {some subtle nuances here
How do we evaluate trust in a website we’re visiting? Learn how to reduce anxiety for your visitors.
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Helping retailers make their websites better through analysis and testing
Introduction
This page (and our service) is for small and medium sized ecommerce retailers. 

It's all about helping you understand what your customers want and how you can use that information to create a 'win win' result.

The page contains snippets of information and links to items which should be of interest to all online retailers.

But I tend to share more links and ideas on Twitter.

Over on the CxFocus blog I write longer articles explaining how to use all this information to actually make a difference on your site.