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CustomerGauge
152 followers -
Net Promoter, customer feedback, software, analytics, customer service
Net Promoter, customer feedback, software, analytics, customer service

152 followers
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CustomerGauge's posts

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It might be a long read - BUT, if you want to be sure you're surveying correctly, check out our latest blog post. Bonus: ebook included!

https://customergauge.com/news/how-to-calculate-the-net-promoter-score/

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Do you thank your customers for feedback? Five Reasons to Build Gratitude into your Net Promoter Program

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CustomerGauge has opened a new office in Boston!

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We get asked about #customer churn rates a lot. So last weekend, we hacked together a fun, simple Customer Churn Calculator. With the dynamic sliders you can adjust the settings to your own situation. Try it out!

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Net Promoter News: +Alamo Drafthouse brings civility back to movie theatres, +MYOB gets +Intuit with Net Promoter

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CustomerGauge launches a powerful new feature – the Hierarchy Report and Filter. Click to find more details!

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Net Promoter News: +Quidco a Pro for Luxury Brands, Hellacious Growth with NPS, and +iiNet is not a Telecom

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CustomerGauge announces +Bazaarvoice integration, can increase customer reviews by up to 50%. 

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New post: How to increase your Net Promoter survey response rate. 
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