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Service Quality Institute
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Companies with exceptional service cultures retain customers, crush competitors, and bolster their bottom lines.

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91% of Costco’s current members renew their memberships every year. So what’s responsible for their customer loyalty? Click to learn more!

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http://www.customer-service.com/blog/201505/Costco-vs-Sams-Club-who-has-the-edge   Customer service makes all the difference for the success of a company and customer retention. Check out the differences in these two retailers when it comes to customer service. 

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How did Metro Bank London become a multi-billion dollar enterprise in just five short years? By harnessing the power of exceptional #customerservice. Click to learn more.

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Check out these great ‪#‎customerservice‬ quotes ‪#‎forbes‬
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