Response from the owner - 5 months ago
Hello Kaline, First of all, I must address the fact that you have never contacted us here at Crystal Events, and as a result, have never been a Client of ours. We have not planned your wedding. Allow me to address all of your statements below: Firstly, Crystal Events doesn’t have junior staff. All of our team members are experienced, educated senior staff. Nuria has over 10 years of experience in the events industry (since 2005), with 3 years’ experience in the wedding industry itself before joining the Crystal Events team in 2012. Jennifer has a degree in Tourism & Marketing, working in the tourism industry since 2000. As planner of numerous weddings in her native Scotland, she had ample experience before joining the Crystal Events team in 2014. I myself was in the events industry before creating Crystal Events and have over 12 years of experience (since 2004) with 9 years of experience in planning destination weddings here at Crystal Events. Secondly, in regards to payments. When a payment is due to Crystal Events, the main wedding planner is the person who will let the Couple know when a payment is due. Thirdly, in regards to vendors. If you had been a Client here at Crystal Events, you would have seen that indeed you receive quotations provided by the service providers (vendors) themselves and that we provide a translated quote when necessary – for example, if a service provider does not speak English. The providers that we work with are recommendations and in no case are they “shoved down throats”. Again, if you had been a Client here at Crystal Events, you would have seen that even on the contract itself, it is specified that the Client has final say and will approve every service before it is booked. The rest of the statements that you have made are, of course, untrue, given that you are not nor have you ever been a Client here at Crystal Events. I don't know where or from whom you have received this information but if you had been a Client of Crystal Events, you would have knownthat all of the things you are stating are untrue.