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Creative Virtual
50 followers -
The science of conversation™
The science of conversation™

50 followers
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[Blog Post] Using Artificial Intelligence to Build Better Relationships with Customers http://ow.ly/7WqN30kCjoy
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In the contact center industry, the confusion around AI is compounded further by the rapidly changing expectations and communication preferences of customers. http://ow.ly/5Bx530kBnb1 Are You Ready for the Impact of Artificial Intelligence on Your Contact Center?
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[Meet the Team] Rachael Needham: Building Positive Relationships and Grounding Chatbot Technology in Human-ness http://ow.ly/XFNx30kuDar
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[Blog Post] Training for the Virgin Sport 10k for RSPCA http://ow.ly/M4i630kstr0 We are #TeamAnimal!
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Happy Global Running Day! Our 10k team is busy training for the Virgin Sport Westminster 10k and raising much needed funds for the RSPCA (England and Wales). http://ow.ly/TLo930kn0Ws Please help us support Team Animal!
Read Kristina's story
Read Kristina's story
justgiving.com
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[Blog Post] Live Demonstrations of Artificial Intelligence in the Contact Centre http://ow.ly/Lz0S30kloLp
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Technology is altering the way customers engage with brands and increasing their demands for instant, 24/7 customer service. The traditional model for call centres and contact centres is no longer providing the experience customers are coming to expect. http://ow.ly/bOex30kgO5G
The Future of the Contact Centre
The Future of the Contact Centre
connect.creativevirtual.com
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On 15 July 2018 a ten member team from Creative Virtual - David, Chloe, Tracey, Emma, Dinah, Andre, Maria, Rachel, Chris and Steve - will run the Virgin Sport Westminster 10k in support of the RSPCA. Go Team Animal! http://ow.ly/QsnA30k8Lz2
Read Kristina's story
Read Kristina's story
justgiving.com
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Register now to join us on 14 June for CRMXchange's Tech Tank webcast: Artificial Intelligence in the Contact Center. As part of the panel of expert speakers, Founder & CEO Chris Ezekiel will show how contact centers can build better relationships with customers through centralizing knowledge management, integrating chatbots and live agents, and combining AI and human input. http://ow.ly/l0er30k2Ml2
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