Response from the owner - 4 months ago
We're sorry to hear you didn't have a good experience with us. It's our goal to help our students succeed at any level of Japanese, so we work with our students to figure out the best class style and teacher to fit their individual needs. We would be happy to discuss your issues in more detail if you would be willing to contact us offline. You can email us at firstname.lastname@example.org and we can talk about some options if you'd like. We value all feedback as it helps us evolve the school for future students.
- Coto Language Academy Staff