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Cormac Reynolds
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Cormac Reynolds

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The History of the Infographic is one that takes us through human history and its origins are a lot longer ago than you think - take a look
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Cormac Reynolds

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PS: you can e-mail me robin1289@hotmail.co.uk
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Have him in circles
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Cormac Reynolds

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How the UK Property Market did in 2012. The UK home buying market has seen a hit over the last few years. A mixture of lending stringency, coupled with the economic downturn has meant that buying a ho...
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Have him in circles
218 people
Nicholas Maithya's profile photo
Girish Patil's profile photo
dünyamil köse's profile photo
Leah Swartzbaugh's profile photo
Daryl Astbury's profile photo
Chuyen Gio's profile photo
Carl Thompson's profile photo
The B2B Social Media Guide's profile photo
Monica Llanes's profile photo
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  • Sonic The Hedgehog 2
We brought our Focus in for a service at 8am. Wondering when the car would be ready, I called at about 4pm and had to call numerous times before getting an answer (10mins). I was then connected from the Edgware customer services to the parts area and then an outside line, where I was informed I would have to recall. Once again, it took 4-5 calls (10mins) before the phone was answered. I was then told my car would be ready and I would be called within the hour. At about 6.10 I decided to call back, worried as I had an appointment in the morning. I was told that they'd forgotten to call me as there was only one person on the desk. Instead of receiving an apology from the member of staff, I was told by a member of staff at Trust Ford Edgware 'not to feel bad' as they would stay there until we came to get their cars ( They were open until 7pm anyhow). I would imagine if I'd not called our car would have been left there overnight. We arrived at 6.30 and mentioned the situation and received an apology albeit a very apathetic one. The lack of service, care for customers, interest and overall attitude leaves a lot to be desired. I would be very sceptical to purchase a car new or used from this garage, if they can't get simple basics of a call back correct.
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Public - 2 months ago
reviewed 2 months ago
Always excellent, always on time and always amazingly helpful!
Public - a year ago
reviewed a year ago
2 reviews
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