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Conversocial
746 followers -
The Digital Care Platform for Social Messaging
The Digital Care Platform for Social Messaging

746 followers
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It’s time to throw away the excuses, get rid of the platitudes, and invest in resolving customers’ complaints quickly, easily, and on the channels they prefer!
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It is becoming more apparent that humans and automation can sit side by side in a way that’s never been possible before. Done right, bot-augmented interactions have a clear and positive business impact!
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Why exactly does social messaging customer service matter?
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"2019 represents the year for improvement. Most brands already offer digital care pathways to their customers; this is the year that offering digital care should mature and evolve to fully meet consumers’ expectations."
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Why now does social customer care count more than ever? Our CEO, Joshua March, gives you his take on how to master it as a service channel
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NEW WHITEPAPER ALERT our hotly anticipated 6th Definitive Guide has just been released! Get your hands on a copy now for practical advice, industry best practices and corporate know-how for the Era of Social Messaging!
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Ready to see how Conversocial will help your business deliver effortless digital customer care?
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When choosing your social customer service tool, ask yourself: “How can you use technology as a tool to make your customers’ lives and your agents’ lives agents better, but still deliver that kind of humanity at scale and make sure it doesn't get in the way?” ~ Joshua March, CEO Conversocial
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It's time to give your brand the competitive advantage and lean into the power of social messaging!
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Did you know that subscription businesses have an average cancellation rate of 40%? With this in mind, how do you go about retaining customers? The answer is simple. It's time to make use of social messaging based customer service!
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