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Conversocial
765 followers -
Serving the Social Customer
Serving the Social Customer

765 followers
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Ignite conversations that will create meaningful relationships with Customer Service via Facebook Messenger! http://hubs.ly/H08qkyn0

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This is how Social Customer Care has grown to have deep roots in the Contact Center http://hubs.ly/H08n-KV0

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Did you know that 64% of consumers would prefer to use texting over voice as a service channel? http://hubs.ly/H08ns7c0

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A Comprehensive Guide to Understanding Social Media Customers: http://hubs.ly/H08mR5y0

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Check out the Conversocial Airline Benchmark Report to learn the expectations of the 'always on' traveller and how to win in the Age of the Customer: http://hubs.ly/H08l-5T0

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The Conversocial blog tells you all there is to know about Facebook Messenger’s recent update: http://hubs.ly/H08lYbY0

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Congratulations to Conversocial clients Alaska Airlines and Icelandair being nominated in the top 3 Airlines for Customer Service! http://hubs.ly/H08lw8p0

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Have a watch to see how the Conversocial Advantage helps Argos: http://hubs.ly/H08l4HQ0
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Brands listen up! It's critical for social customer engagement to be effortless - do it the Conversocial way: http://hubs.ly/H08jCLk0

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Want to gain a competitive advantage by integrating social fully into your customer service operation? This is how: http://hubs.ly/H08jCvP0
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