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ContactPointe
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Training as a Service focuses on creative and adaptive outsourcing.  As a training room rental partner, ContactPointe has flexible business practices that support customer requirements to be agile and “just enough”.  Specifically, our “ no deposit” and 14-day cancellation policies for classroom rentals benefit a wide variety of our clients.  Clients appreciate our role as a partner, not just a supplier. 
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ContactPointe  has a recent success story with a major airline, providing significant time and cost savings.   Airline X had a need to train hundreds of new employees, contractors and partner airline employees. The project initiated in late February with a training completion deadline of June 1. Training curriculum spanned 15 courses covering the diverse needs of “above wing” workers such as customer service and “below wing” workers such as baggage handlers. Facilities were to be located near airports in 19 US cities. ContactPointe’s solution provided a single vendor to handle all facility requirements nationwide.  Completed training delivery involved 1,933 instruction days over 11 weeks. 
 
ContactPointe provides end-to-end training solutions.  Whether a nationwide rollout or significant project, our dedicated project managers make sure that your training events are effective and run smoothly.
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View our latest 30 second whiteboard video on how ContactPointe saves clients time and dedicates a project manager from start to finish.
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In this article Let's Get Serious about Live Instructor-Led Training, the focus is how to engage Busy People at Work. For Busy People, there are two ways to create value; making training content highly relevant to their business goals and the learning process itself efficient.  One unique aspect of face-to-face training is having a conversation between instructor and student to air alternate viewpoints, differing interpretations and crucial clarifications. 
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Tip #8 Run Your Training Offsite to get focus and convey a high priority.  Don’t let day-to-day interruptions of an onsite class take the focus from your training investment. 

Find a training logistics partner to map out an end-to-end plan, execute the many logistical tasks needed to deliver a quality event and measure training event outcomes.
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Enabling High Impact Training is a category in Bersin by Deloitte Awards Program.  Opportunity to highlight business impact of ground-breaking approaches to HR, learning and talent.  Great opportunity for peer and industry recognition for ContactPointe leading-edge clients. 
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Enabling High Impact Training is a category in Bersin by Deloitte Awards Program.  Opportunity to highlight business impact of ground-breaking approaches to HR, learning and talent.  Great opportunity for peer and industry recognition for ContactPointe leading-edge clients. 
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Preview of social learning and how it compliments training and development.  Solid examples that demonstrate how it increases understanding, assimilation and application.  The book opens with an pediatric medicine example that paints a clear framework. 
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Businesses are facing a retention crisis.  Training and growth opportunities are one of 5 key elements that drive employee engagement per Forbes article Culture:  Why It’s the Hottest Topic in Business Today .  One example, Hubspot gives staff free books and education, contributing to its Glassdoor rating far above industry average. 
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Project Management for Your Training Events
 
ContactPointe offers a wide range of training management services. ContactPointe has been in the training industry since 1990, delivering large scale instructor-led business training to companies in varied industries.  We have implemented training projects for Fortune 500 companies with as many as 30 instructors training several thousand people in varied locations in the US.
 
Kirk Chambers, VP Operations- “ContactPointe understands that successful training projects have exposure at all levels of a company.  Projects impact employee morale, efficiencies, cost and other measurable and intangible results.  We have the experience, connections, and relationships to make your training events come off smoothly.  We understand the subtleties and flexibility needed to coordinate training project seamlessly from beginning to end.”
 
ContactPointe’s project management services are fully customizable and include:
 
Dedicated team of experts including instructors, coordinators and implementation specialists who ensure the right program is developed and executed flawlessly
Programs and training courses tailored to your business’ unique needs
Flexibility in location and schedule that is most convenient to you
Reference materials to help with the application of learning when back at work
Communication of project progress and issues
Reporting of key metrics
Savings on travel expense and time away from work
Whether a single or multi-phased event, we handle all the training details so you can focus on other tasks. 
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