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Connor Tumbleson
1,612 followers -
// hobby developer & developer
// hobby developer & developer

1,612 followers
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2019 - Support Devolved

As G+ comes to an end, my long running rant posts will cease to exist and with it my documented frustration with a free game that I love. Today, I am talking about the recent changes to Ingress Support.

Imagine my surprise one day when I log into Ingress Support to no longer see my list of years of tickets. I was excited for a new enhanced system and ready to contribute researched nefarious accounts to continue the war against spoofers.

Instead I was greeted with an interface that I seriously wondered how it passed any sort of testing. My hope is that the portion of support I can’t see is eons better than before to make up what the end user (us) sees.

I don’t know what you deal with NIA, but I assume it's a mess of fake support requests. I remember during T1 support half the issues were user error requiring me to point them to perfectly public documentation. However, we aren’t talking about me. We are talking about how a perfectly good system has been crippled to the point that I feel hopeless in reporting nefarious activity. So let's jump into it.

Where are the emails? Seriously. No email for submitting something. No email for a ticket close. No email for anything. Did it work? No idea. Is my ticket still pending? No idea. Was it closed? No idea. I hope this was an oversight or some programming bug, because the only thing this is doing is sending me straight to ping central.

Do you enjoy pinging accounts daily with a “.” message over the Atlantic ocean? I sure don’t, but since I have no indication of closed tickets. I need to ping accounts daily and follow up on a ticket that may or may not have been closed. Not to mention, I can’t provide any feedback to any agents waiting on information, because I have no idea on the status of any ticket.

Now let's talk about the email field, there is no validation at all. I can submit reports as anyone I want. I guess if you know a TR’s email - you are also a TR! I think you see the problem here. Please return accounts to the Support Center. I want to prove who I am, so I can build a history of successful reports.

Moving on, where are the ticket ids? How do I escalate a ticket? How do I refer tickets together? How do I remind OPS a bot reported years ago if a ticket doesn’t exist to prove that relation? This is making the job of diligent reporting useless.

Finally, this forced “live chat” option is so difficult to use if you know exactly what you want. If you click a wrong button you are stuck in some fake circle when all you want to do is start over. I just want to report spoofing, why are making this so difficult for me?

I get so happy with detailed release notes for Prime, but then stuff like this and the Store incident of 18’ happens. I want Botticelli back telling me that he closed my ticket. Please don’t take all the remaining hope I have Niantic.

cc: +Ingress +NIA Ops +Andrew Krug
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Happy new year +NIA Ops
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Live near Orlando? Want to learn some neat Android security things? Drop on by. Coming to you in 2019
Florida DevFest 2019
Florida DevFest 2019
connortumbleson.com
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Apologies to the #apktool users. I had intended on bringing Apktool support on Android officially, but due to various reasons it will remain unofficial.
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Anomaly weekend! What site am I going? No one knows
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Another weekly post, another strange topic.
Discovering Neil Breen
Discovering Neil Breen
connortumbleson.com
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Still blogging every week since 2018 started.

Some weekly blogs just suck, but I like this one so giving it a social share.
I am a Nerd
I am a Nerd
connortumbleson.com
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AM04-KILO-01 (Tampa, FL)

Welcome to Ingress in the most spoofed cell in the world. We need help.

Starting on May 18, 2018. We started keeping track of every spoofer that interfered in our cell. These are nefarious banned accounts who killed a field, spoofed a field, removed mods from a portal, made a spoofed link or any combination of the above.

Today is September 14, 2018. That is 119 days since May 18. As of this post, we have 138 banned accounts. That is 1.159 bots a day for 4 months.... Some days we have 8 bots, some days we have none. This is a disease affecting both sides in this cell and we need help.

Reports are nothing more than a game with these spoofer(s). They know the clock is ticking, but that doesn't stop them. A bot needs more than 2 mods? Don't worry a new spoofer - onemoremoddd11I will be created. Bots name themselves after known agents (SxyvbaIIman, Green1ee, OOSilverado, VapesDoggyDawg, PyraIIis & akvobIua) in the cell in hopes to deceive and run wild longer. We've been embarrassingly tricked ignoring the playing of an account just to later learn it was a bot hiding under a known name.

The bots clearly are local, they know the history of all agents - including me as a bot named LostMyVanguard wrecked the area. The bots read comms as one bot (B0T68) reflected the current banned count accidentally posted in comms in a time of weakness. Ping the wrong account missing a letter? Don't worry the next bot will be (misspeller) to mock you. Sometimes the bots clearly show their purpose (ThisIsTo & MuchFun) when placing bad mods on known farms. Sometimes the bot just tells you what it is doing - shitmods.

It may be funny to read, but it isn't funny to live. Portal resets are amazing & bans are great, but the damage is already done. The good mods are gone, the links are down, the MU is lost or the MU is put up. The bots actually love portal resets as they kill them within hours of a completed reset.

Sometimes if the local leveled bot created at one of the various dense portal areas cannot complete the task, backup arrives. This is in the form of an obviously purchased account. These accounts are dead obvious to spot, hidden stats, high level and a combination of badges that is not legit. These accounts usually don't match a naming system that other bots use - ProspektPrr, KsilrnDroo, shekbar & Diselurtu. These bots are rare, because they must cost a bit of money from whatever shop they are purchased at. One of these bots literally flipped 100 portals in a row, leaving a wake of spoofed portals.

We even had a bot (L1 - zvvvx) frack 2x portals and use 3x beacons at a farm. This account is not on the below list, because guess what - it isn't banned! A brand new account fracking portals trying to "collude" with the local team forced us to kill our own farm session. Burning the farm to the ground as to not benefit from a malicious hand.

We have bots that have been in our cell for months as well, reported many times and only banned by NIA after an obvious infraction. These accounts (NOs0up4u, beachcruzn, LargoBotanist & lIOutlawlI) play among us for an extended amount of time just to fall. Were they spoofing the entire time? A mix of legit and malicious? No one knows, but NIA.

Visitors come from other cells to our home. They don't believe us, until they see it first hand. The cheating is insane. Losing mods, portals and watching spoofed fields go up has become a desensitized action. No one knows which "lane" is legit or not because bots of all colors have linked/destroyed/cleared an area the day before.

Writing this post won't help, it surely puts another target on my head. I fully expect the bots to be named and target me even more. It has become common to have what I call a "triple ban". One account ultra-strikes the mods off a portal, then two more bots place shit mods on the portal. After some time consuming reporting, 3 accounts have fallen.

Our XFAC relations are borderline gone as it is too difficult to do anything when bots of both colors are wrecking the cell destroying time and money of legit agents. I can't even tell if a cycle is legit or not, because bots have been interfering for so long.

Every new agent who registers in this cell has a target on their head. If they are a bot they are targeted by us, if they are legit they are targeted by a bot. We've reported an account (Nildain), just to see an innocent person banned later on Reddit. They got unbanned, but our vision of a new agent is warped. We see more bots in a month than most agents see in the history of their game.

To every agent who helps report these accounts and stands against spoofers - thank you. To every NIA agent who bans these accounts - thank you.

To the spoofer(s) from Tampa who are reading this. I don't know what motivates you to do this after 4 months.

We need help. Quick bans are not enough anymore. We need automatic "undos". We need smarter algorithms to automate the bans. We shouldn't have to report accounts - some of this should be automated.

Too many agents have quit from both sides. Expensive ferries and trips are useless because the work done will be spoofed down before you are even back on land.

If you want to put all the eggs in the Prime basket, then fair enough Niantic, but Tampa is falling faster than a piano off a roof. We need your help - +Niantic Project +Ingress +John Hanke +Andrew Krug

For those curious for proof. Here is the list of accounts banned in our cell since May 18. Take this NIA and use it for something good. Faction omitted, because spoofers have no faction.

[/rant]

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intoether
highT0heII
shoot2thriII
fireWlTHfire
boshbody
NoLeveon2day
slammnsammy
wankaspanka
d0u8le0h69
loveisallwehave
SteeIHdawg
heroncape
floridarocks
yalreallycantsm
111Il1IIIIIIIIl
LargoBotanist
nowayhodrbh
hungitre
breakingbadd
yeastinfectious
juicysquirt
vgysjyghj
HappyBday2Me
blockmcgee
shekbar
XBowserX
Snezhet
knvhj
aerielnjazz
hrjxjdjdj
Unstopppppable
xaikkk
varsueo
StarXAgent
Ch0sen1
MuchFun
ThisIsTo
SxyvbaIIman
Green1ee
onemoremoddd11I
logisticalyclev
omwmf
mintywack
wahwahhhh
veprina
iiiooooiiiiii
runningdragons
NewSherriff
backtfofff
MFGangsta
iwondertoo
ad8ede1a014
circleoflife
erikashin
Krida9901
Tuxedoprincess
LostMyVanguard
oopsiedaisys
OOSilverado
Unparalled
edyhfeevbjiydc
fishorchicken
misspeller
fishinforlove
Aragamey
KsilrnDroo
akvobIua
klockwerk
tyroneLdStyle
Elpresedente
TimeIsAlliHave
B0T68
Laxtonio
VapesDoggyDawg
popeyeee
ambiva1ence
leppuss
pottytimee
cheetahcheetahh
PyraIIis
SxyvbalIman
pastramiii
GeniousAtwork
cobrascurse
crypticintel
Prolifictomato
kculdoog
kelsiebabe
stephascope
luolwang
swampthaaang
Infern0Man
LlckitySpIit
N0S0UP444U
santeyago
NOs0up4u
lLoveAcid
WeTooLow
lIOutlawlI
cleardarkness
fatboyyyyy
tokT0k
sakirianXvn
amyca
NoMU4u
namsoi
loiusmarch
Diselurtu
CB87223
Kalymnian
NoAP4U
mosinoisy
beachcruzn
G1gantIcWang
crackheadjimmy
0d0ylerules
JenneBeIIa11
MaribeILaFuego
kaylriz
Stee1h
DefNotaSpoofer
NotAspooferDNR
HoisIce
fortyto5
qazrqaz
YouMadWeiber
savingmankind
shitmods
htdggfgjkkddfg
Onntheroadagain
Aga1111111n
pleasetry
tombradar
jizzyjizzface
fartNthewind
24797643
FlushedTurd
backuphasarived
ProspektPrr
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Last week's weekly blog. Looking into the mess and resolution of Halo MCC.
Halo MCC Revisited
Halo MCC Revisited
connortumbleson.com
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Another release out the door. This time with support for Android Pie.

+ fixes for aapt2.
Apktool v2.3.4 Released
Apktool v2.3.4 Released
connortumbleson.com
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