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Connect First

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Are Your #CustomerService Agents Outfitted for Success?
@CallCenter_IQ @contactcenter @PACEassociation
http://ow.ly/NfQdH
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Cloud-Based #ContactCenter Infrastructure and Service Level Agreements
@CallCenter_IQ @contactcenter
http://ow.ly/NcGAQ
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Last Chance to see Top Innovations in #ContactCenter Reporting!
@CallCenter_IQ @Data88Smart
http://ow.ly/MbNFO
Connect First’s cloud contact center platform delivers hundreds of detailed “out of the box” reports so you can drive accurate business decisions. Learn more here.
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Connect First to Host #Reporting Webinar
@callcenterlife
http://ow.ly/MU6tt
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Don't miss the webinar with DMG! Top Innovations in #ContactCenter Reporting
@contactcenter @CallCenter_IQ
http://ow.ly/MbNFO
Connect First’s cloud contact center platform delivers hundreds of detailed “out of the box” reports so you can drive accurate business decisions. Learn more here.
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DMG Whitepaper: Top innovations in #contactcenter reporting
@Data88Smart @CallCenter_IQ
http://ow.ly/LM5RX
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#ContactCenter Industry Experts Weigh in on Most Important KPIs
http://ow.ly/NcU8L
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A Word from Your #ContactCenter Phone System
@CallCenter_IQ @ContactCenter
http://ow.ly/N9jIl
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Don't miss the webinar Wed May 20: Top Innovations in #ContactCenter Reporting #BusinessIntelligence
@CallCenter_IQ @Data88Smart...
Connect First’s cloud contact center platform delivers hundreds of detailed “out of the box” reports so you can drive accurate business decisions. Learn more here.
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5 Tips for Providing Great #CustomerService and how it will Increase Your Bottom Line
@contactcenter @CallCenter_IQ
http://ow.ly/MU5EW
Providing Great Customer Service: Customer service is more important now than ever. An estimated 83 billion dollars is lost annually to U.S. businesses ...
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Is your #contactcenter reporting meeting your business's high expectations?
@Data88Smart @CallCenter_IQ
http://ow.ly/MRJMQ
Contact Center Reporting
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Is your contact center up to date on reporting? #BusinessIntelligence
@CallCenter_IQ @Data88Smart
http://ow.ly/MbNFO
Connect First’s cloud contact center platform delivers hundreds of detailed “out of the box” reports so you can drive accurate business decisions. Learn more here.
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In their circles
141 people
Have them in circles
62 people
Carlo Ritschl's profile photo
Tricia Maricel Mendoza's profile photo
angelina harrison's profile photo
Jeff Randol's profile photo
Jennifer Wing's profile photo
Jeff Wood's profile photo
Andrew Walters's profile photo
Wishlist's profile photo
Ahsan Bilal's profile photo
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Office: 866.929.1390, Sales: 888.965.1588
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Connect First, Inc.: Hosted Enhanced Communications - The Premier Provider of Hosted Contact Center Infrastructure
Introduction
Connect First is the premier provider of cloud based contact center infrastructure. Our solutions include ACD, Dialer, IVR, Cloud Routing, Call Tracking and more. Quick to deploy, full featured and fault tolerant, the Connect First platform is suited for inbound, outbound, and blended contact centers serving a range of industries including BPO, telemarketing, education, insurance, collections, and more. Geared for single or distributed contact centers in the 50 to 500 seat range, it offers advanced features found in on-premises systems costing millions of dollars, while at the same time delivering the flexible deployment options that only a SaaS offering can deliver.  This page is dedicated to being a place to collaborate and communicate about industry trends, as well as company events, news and information.  We look forward to connecting with you on Google+!