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Community Health Options
Health Insurance Agency
Today 8AM–6PM
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If your plan includes the Chronic Illness Support Program benefit (all plans except Safe Harbor and Reliant HSA), and you have asthma, diabetes, coronary artery disease, hypertension or emphysema, you will have been notified of the mail order requirement for filling prescriptions. It’s easy and it’s worth it! Click on ‘Pharmacy Benefits’ and “Register now” in your Member Portal or call Express Scripts Mail Order Pharmacy directly: 800-462-6605. For more information: https://www.healthoptions.org/pbm-faq
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Member Orientation sessions are scheduled throughout Maine and will be held in February and March 2017, as well as webinars held in January. Space is limited and an RSVP is required. FMI: https://www.healthoptions.org/about-us/what-is-happening/upcoming-events
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All people need folic acid. But folic acid is very important for women who are able to get pregnant. When a woman has enough folic acid in her body before and during pregnancy, it can prevent major birth defects. FMI: http://ow.ly/KxJ4307PGA1
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Knowing your health risk factors can help you to improve your chances for good health. Your personal health risk factors include your age, sex, family health history, lifestyle, and more. Some risks factors can’t be changed, such as your genes or ethnicity. Others are within your control, like your diet, physical activity, and whether you wear a seat belt. How can you know which health risks apply to you? As Health Options Members, you have access to a free Health Risk Appraisal (and other educational tools) in your HealthOptions.org Member Portal: http://ow.ly/HG413054LE7
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Enroll today with your local, non-profit COOP: http://ow.ly/n9Z5307ikOI #ShopYourValues #Maine
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Open enrollment ends January 31. Make a plan to #GetCovered. Your plan will start March 1 with no penalty.
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Today is the time set aside to honor Martin Luther King, the slain civil rights leader who message of equality and justice changed America.
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There are many reasons people are choosing Community Health Options for 2017, such as a state-wide provider network. Our plans include all Maine hospitals and a wide variety of doctors and providers in all 16 Maine Counties. Learn more about our broad network: https://www.healthoptions.org/search-provider
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Are you in the Lewiston area? Healthy Androscoggin has events and programs to help you be heatlhy. Check out their website at http://www.healthyandroscoggin.org/ to see how you can participate!
Healthy Androscoggin seeks a community environment supportive of healthy lifestyles by promoting five main goals: Support tobacco free lifestyles Prevent...
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Register by January 10 for the Healthy Androscoggin FREE Quit & Win tobacco cessation program that starts January 11. Meetings take place at the Dempsey Center for 5 consecutive Wednesdays. Classes include instruction on preparing to quit, getting through the first few days, avoiding triggers to start smoking again and staying tobacco-free forever. If participants attend 4 out of 5 classes they are eligible for prizes including cash! For more information, please call 795-5990.
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National Cuddle Up Day is observed annually on January 6. January has some of the coldest days of the year, but you may not notice if you’re cuddling! Cuddling is healthy! It releases oxytocin which gives us warm, fuzzy feelings and reduces pain. So when the cold has made those muscles and joints ache, cuddling can help reduce those aches and pains. Oxytocin also helps reduce heart disease, reduces blood pressure, stress and anxiety. If you don’t have someone to cuddle up with, schedule a massage--it can provide the same benefits.
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Contact Information
Map of the business location
150 Mill St Lewiston, ME 04240
150 Mill StreetUSMaineLewiston04240
(855) 624-6463healthoptions.org
Health Insurance Agency, Economy
Health Insurance Agency
Economy
Non Life Insurance Agency
Today 8AM–6PM
Wednesday 8AM–6PMThursday 8AM–6PMFriday 8AM–6PMSaturday ClosedSunday ClosedMonday 8AM–6PMTuesday 8AM–6PM
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Review Summary
2.1
74 reviews
5 star
16 reviews
4 star
2 reviews
3 star
3 reviews
2 star
9 reviews
1 star
44 reviews
"Good coverage, good service, good price (as far as insurance can be)"
"Why dont you add more phone lines, so people can get thru with questions.."
"Never had to wait very long and the staff is police and very helpful."
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Daniel Gagner's profile photo
Daniel Gagner
2 months ago
Updated 10/16: This has been a good company for us and I'm sure it will continue to be a good company. But... With new enrollment all plan prices are increasing. For us, with subsidy, not by that much, but MCHO which has been lowest in price, will now be the high priced provider considering feature by feature. This time around, after two years with them, the difference is dramatic enough that I will have to change to another provider. Even Harvard Pilgrim, which has been the high priced one is less. -------------------- Original post Had them for a year now. Good coverage, good service, good price (as far as insurance can be)
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Response from the owner - a year ago
Thanks Daniel!
Ats M's profile photo
Ats M
a week ago
I've used this company for 3 years! They've provided me with excellence customer service and they are available whenever I needed advice. I would go no where else for my insurance needs.
Response from the owner - in the last week
Thank you for your review. We appreciate your support and your Membership!
Chris Kelley's profile photo
Chris Kelley
in the last week
Beware of this company, cancelled service with them in December but they deducted premium in January of $500+ and now its proving impossible to get the money back. The rep on the phone said "a lot of people had the same thing happen".
maureen gildea's profile photo
maureen gildea
a week ago
I have had nothing but a positive experience with C.H.O. Admittedly, some of the customer service people answering the phone seem new. I hang up and call again to talk to a different person.
Response from the owner - in the last week
Thank you for your review. We strive to provide an environment for continuous quality improvement.
Sharon Rousmaniere's profile photo
Sharon Rousmaniere
2 months ago
I've had an insurance plan through this company for the past year and am very satisfied with them. In fact, I have no complaints at all. They've covered everything they said they would (and more), have been helpful on the phone, and everything I needed has been done on a timely basis. My one big complaint is that they're leaving the NH market next year, so I won't be able to stay wth them, which is very disappointing.
Response from the owner - 2 months ago
Thank you for your review. It was a hard decision to remove ourselves from the NH market. However, we have left our Provider Network in place to ease our transition back to NH in the future.
Jay Marston's profile photo
Jay Marston
5 months ago
UPDATED: I originally gave these guys a good review (below) but have since become very frustrated with them. The people we get on the phone seem to be clueless now. All we get is a standard "I don't know, the provider must have coded it wrong. Goodbye!" They wanted to be better than the big insurance companies, but they have become just as difficult to deal with. It's a shame. Original review: I'm not sure why there are so many negative reviews. I have called them several times over the past 18 months and I have never waited on hold, always talked to pleasant people, and all but one was able to answer my questions fully (the one who couldn't answer my questions found the answers and called me back.) Overall the only thing that hasn't been excellent is their notices, which are difficult to decipher (just like every other insurance company I've ever been with, and I've been with them all over the years.) Compared to other companies these guys are amazing. They actually care what members think and try to actually provide good service which is very rare. You guys rock.
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Response from the owner - 5 months ago
Hello, Jay. I'm sorry that you have had this experience. I have forwarded your review to Member Services managers for quality improvement purposes. We look forward to serving you now and in the future and strive to provide the high quality customer service you expect and deserve.
Clayton Feider-Sullivan's profile photo
Clayton Feider-Sullivan
2 months ago
They usually do a pretty good job, yet somehow, paying my premium in next to impossible. The online payment system has never worked for me, in the three plus years I've had coverage. On top of that, they don't take credit cards. All I want is a recurring payment I don't have to think about, and they won't even do that over the phone.
Response from the owner - 2 months ago
Hi, Clayton. Thank you for your comments and the opportunity to respond. Yes, our online payment system has had periods of time when hasn't worked for some Members. We, and our banking contractor, must continually update our systems as technology changes. Sometimes there are tweaks necessary on our end, and sometimes, you must simply clear your Internet cache and cookies so that you are accessing the current version. Please always try this first. If you continue to experience problems, we need to know, along with some details such as what browser you are using (Chrome, Explorer, Firefox, Safari). You can set up recurring payments in your Member Portal and Members Services will walk you through the process, but cannot do it for you. Please give them a call at 855-624-6463.
Ryan's profile photo
Ryan
6 months ago
Lied about coverage. Said became part of the orphan group and all coverage was lost repeatedly. Took payment for 2 months and covered nothing. Nancy from there is an absolute idiot and lies to you just to get you to stop calling her. Finally her answer was I don't know what to do. Comforting huh. Screwed up 1095a so bad it took 4 months to get it corrected. Go elsewhere,we did and we love it. Total bunch of idiots in it for the money. Currently sitting on bills we paid insurance coverage for that were kicked back. That's OK we have bank statements showing they took payment then never covered anything. If you want a great big screw around and to always be on the phone trying to fix things then this is the place for you. If not, move on.
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