I received a call from someone yesterday. Very nice guy, however, had to call support before he called. Both televisions stopped receiving sound and video (TV) at approximately 3:45pm. Call to support lasted about 30 mins and the gentleman scheduled a service call this morning. When the other person called about services, the TV signal "blinked in" on both sets about 3-5 seconds before stopping again. I received a call this morning from the local office, I assume. The guy wanted to verify if I didn't have signal or not and asked if I had made any service changes yesterday - as that appeared to be the culprit.