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Colin Shaw
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288 followers
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Keynote speech from Colin Shaw at London Business Forum. Watch and learn how to take your #CX to the next level. https://vimeo.com/230291168
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Would you like to understand more about Customer Experience? Watch this: https://vimeo.com/198660522 #CX #CEM #CustExp #CXSocial
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Where most organizations are going wrong and more over, what to do to fix it. Join our FREE WEBINAR to learn more: http://bit.ly/2gLPj5K
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“Immersive experiences” sound like a gimmick, but they’re a solid Customer Experience strategy. http://bit.ly/2hHZOaO #CX CEM #CustExp
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Download the Secrets of Customer Decision Making Training Course. Use code DECISION for 33% off. http://bit.ly/2uRK9LL #CX #CEM #CustExp
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Employee satisfaction isn’t enough anymore: http://bit.ly/2huvOiy #CX #CEM #CustExp #CXSocial
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Will digital wallets drive cash to irrelevancy? Some say they already have: http://bit.ly/2vKJYlw #CEM #CustExp #CXSocial
Why Cash Is No Longer King! |
Why Cash Is No Longer King! |
beyondphilosophy.com
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They are loyal because of the Customer Experience they remember you provide. #CX #CEM #CustExp #CXSocial
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Customers routinely list buying a car as the worst shopping experience imaginable. http://bit.ly/2v8Ov1b #CX #CEM #CustExp #CXSocial
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