Before I get to the problem and have you refer me to another section of google that does not have tech help with chat, let me explain that my LIFE is stored on my Google Drive. I have had the same account since before Google first came out with cloud storage. I have actually had the same account since the first year Google offered free e-mail to the public (was tired of paying foe AOL). Someone hacked my Google account, Microsoft account and my Facebook. The hacker was VERY thorough, changing all of my recovery information before changing the password, locking me away from my family that is over 3000 miles away. My pictures of my children and grandchildren are on my Drive through Google Photos. My name is John Joseph Jackson. My mothers maiden name is Bourque. My first dog was Thor. I grew up on Pink Graves road in Watson, Louisiana; home of the fighting Eagles of Live Oak High. Since my youngest son was born until about a month or two ago, my password was 'damiankeleb' but I changed it to 'letscu?dis1'. My phone number is 503-270-0441 if you need to call me with any other "security questions" you might have. I created this account so I could get in touch with you guys. Now, get me back in my goddamned 'firstname.lastname@example.org' before I decide to go out and actively, physically begin to hunt the motherfucker who cut off access to the only people on this spinning ball of mud and pollution we call home. That idea sounds like a HUGE class action lawsuit waiting to happen to me. But far be it from me…you know… the one that doesn't really matter in the whole scheme of things, to tell you..,you know… the movers and shakers of corporate America how to run your…. I think you can finish the rest. If there is honestly nothing you can do to help me, I suggest you: e-mail call, walk to their house and bang on the door, whatever gets their attention ;your boss until this letter reaches the end of the red tape. I have a friend who is a software engineer at one of Googles contemporaries company that is running down the IMEI number of the tablet used to hack my accounts, so there is a clock that’s ticking on me being able to keep my particular emotional and psychological disorders in check. Please do not test your theory that I'm just a whacko.