Profile

Cover photo
Christian Watson
Works at Observint Technologies
Lives in Austin, TX
27,723 views
AboutPostsPhotosYouTubeReviews

Stream

Christian Watson

commented on a post on Blogger.
Shared publicly  - 
 
Hi Kevin, it looks like Saks is already moving in this direction: http://www.mobilecommercedaily.com/reinventing-saks-in-the-face-of-disruption

"The department store brand is reinventing the experience for the luxury market. It has recognized that it will either have to disrupt its business or the business will be disrupted by all of the other options out there.

So, the company has been innovating a new luxury retail business model and inventing new ways of creating a luxury customer experience.

Always a destination, Saks has reinvested in the luxury feel. The bright open spaces, fresh flowers and interior design ensure a modern welcome destination rather than just a classic place to go buy stuff, even if it is fancy stuff.

Saks has enhanced the in-store experience with new cafes and restaurants which are both revenue sources and a reason for customers to visit and spend some time in the store, experiencing luxury and not just buying it to go.

Free phone charging enhances stickiness, and keeps customers in the store to browse and contemplate future purchases while solving the perennial consumer problem of dying batteries."
1
Add a comment...

Christian Watson

Shared publicly  - 
1
Add a comment...

Christian Watson

Shared publicly  - 
1
Add a comment...

Christian Watson

Shared publicly  - 
1
Add a comment...

Christian Watson

Shared publicly  - 
 
Shared some examples of great mobile app add-to-cart animations!
These app add-to-cart animations provide an element of surprise and delight for mobile shoppers and help to keep them engaged and entertained.
1
Add a comment...

Christian Watson

Shared publicly  - 
1
Add a comment...

Christian Watson

Shared publicly  - 
1
Add a comment...

Christian Watson

Shared publicly  - 
1
Add a comment...

Christian Watson

Shared publicly  - 
1
Add a comment...

Christian Watson

Shared publicly  - 
1
Add a comment...
Work
Occupation
Ecommerce Director
Employment
  • Observint Technologies
    Ecommerce Director, 2010 - present
  • True Games Interactive, NCsoft, AMD, Seattle Children's Hospital, Kurt Salmon Associates
  • NCSOFT
    2008 - 2009
Basic Information
Gender
Male
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Austin, TX
Links
Other profiles
We eat at Cho a lot - well, my wife does, I mostly have the takeout. The food is very good, servings are generous, and the prices are reasonable. The restaurant itself is very small, and can get loud during family meal times, but we've never had any complaints about the food or the service. We're very happy to have Cho here in Steiner Ranch.
Public - 3 years ago
reviewed 3 years ago
I choose BlueAir based on a recommendation from a colleague. We called them in the morning and they came out the same day at 3:00 pm. Although it turned out that our A/C unit just needed some more refrigerant, the service technician was very thorough and gave our system a complete check over. He was very polite and helpful and answered a lot of questions I had about how our A/C actually works. Once he'd added the refrigerant, he stayed to make sure the house was cooling down before he left. I was very satisfied with the service!
• • •
Public - 3 years ago
reviewed 3 years ago
3 reviews
Map
Map
Map
Knowledgeable and friendly staff and it's never too busy. No complaints.
Public - 4 years ago
reviewed 4 years ago