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Christian VanAntwerpen
Works at firehouse guitars
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Abandoned Fergus Falls State Hospital 2013
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Abandoned Factory Gary, Indiana 2015
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Northern Lights Western Michigan 3.17.15
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Abandoned Factory Gary, Indiana 2015
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Abandoned Automotive Factory Detroit, MI 2015
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Christian VanAntwerpen

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abandoned apartment Gary, Indiana 2015
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Abandoned Factory Gary, Indiana 2015
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Northern Lights. 3.17.15 Western Michigan
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Northern Lights Western Michigan 3.17.15
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Cottage 30, Traverse City State Hospital, 2013
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View from an Abandoned Factory, Detroit, MI, 2015
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People
Have him in circles
79 people
Robert Louis's profile photo
Tim Litt's profile photo
talia p's profile photo
Meghan Hefferan's profile photo
David Northrup's profile photo
Shawn Roach's profile photo
Brandon Muske's profile photo
Alan Jollineau's profile photo
Travis Forbear's profile photo
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musician, music retail
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  • firehouse guitars
    Music Tech sales, 2007 - present
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I have been a devoted shopper at Normans camera for about 3 years and have spent thousands of dollars in their store until today 2 weeks ago I stopped in their store to purchase a new tripod and rent some lenses for a wedding I had to shoot. I purchased a nice tripod and got some rates on lens rentals. The tripod had a defect so I thought I would bring it in with me when I went to rent the lenses. My wife (who shoots with me) asked if she could stop in near close the night before to pick up the lenses since the wedding was an all day event. she was emphatically told no as it would be another day rental We showed up the morning of the wedding, already kind of in a hurry when we approached the counter. somebody was already at the system for rentals (which he tied up for at least 15-20 mins) so I thought I would discuss the tripod. Nobody could find record of purchase in the "new system" and after the sales rep talked to the manager in the back room (who we never saw) conveniently stopped talking to us about the tripod. So on to the rental. On this, the day of the wedding, I was told at last minute that they would be placing a hold on my debit card for the total value of the lenses. This would mean the the rental I believed would cost a couple hundred dollars would now be taking about 3,000 dollars out of my account (which only has a few hundred dollars in it) When I mentioned to the sales rep that I was never told of this cost, he flat out told me I was mistaken. I was nearly in tears with rage. My wife who was along for all trips to and from this store as a witness told him the same, he still never admitted he made a mistake. and after waiting already about 20 minutes to resolve these issues the associate said he would discuss this with the manager in the back. Another 10 minutes I left with a broken tripod, no lenses and running late for this wedding. I never did see a manager, and I was never treated like a valued customer Bottom line: if you have a bad experience, don't expect good customer service or expect to see a manager. I will not ever be shopping at Normans again after this experience.
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Public - 9 months ago
reviewed 9 months ago
1 review
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