IT SUPPORT FOR NEW EMPLOYEES

1) NEED Banner ID before getting IT Support
Contact Human Resources, fill out paperwork and get Banner ID

2) Email
NNMC Website (nnmc.edu)
Faculty & Staff
IT Services
E-Mail Request Form
Or go to link:
https://docs.google.com/a/nnmc.edu/forms/d/e/1FAIpQLSdqoSwATphN_VEUdSJyYqeY9YzO0msZZ4rfq_8bFpkEp5lMgA/viewform
*Email Password Reset – (Jimi and Deb)

3) Shared Drives
NNMC Website (nnmc.edu)
Faculty & Staff
IT Services
Network Access Authorization Form
Or go to link:
https://nnmc.edu/nnmc-system-access-authorization-form-07262018/


4) Native Banner
NNMC Website (nnmc.edu)
Faculty & Staff
IT Services
Network Access Authorization Form
Or go to link:
https://nnmc.edu/nnmc-system-access-authorization-form-07262018/
*Banner Password Reset –Admissions Staff, Registrar Staff, IT (Jimi and Deb)

5) Blackboard
Contact: Dr. Ken Dvorak
Phone: 505-747-5428
Email: distanceed@nnmc.edu
*Blackboard assistance – Ken; Blackboard login and reset – Eagle Techs

6) Copier Access
Need Banner ID – Access will be given to copier after Network Authorization Form has been completed unless additional instructions are required, if so submit an IT ticket:
Submit IT Ticket:
NNMC Website (nnmc.edu)
Faculty & Staff
IT Services
IT Service Request Form (need to login to submit ticket)
Or go to link:
http://205.166.231.36:9675/portal
*IF cannot submit ticket, send email to itservice@nnmc.edu

7) Office Phone
*Access will be given after Network Authorization Form has been submitted unless additional instructions are required or submit ticket:
*An office phone will setup after the Network Authorization Form has been completed unless additional instructions are required, if so submit an IT ticket:
NNMC Website (nnmc.edu)
Faculty & Staff
IT Services
IT Service Request Form (need to login to submit IT ticket)
Or go to link:
http://205.166.231.36:9675/portal
*IF cannot submit ticket, send email to itservice@nnmc.edu

8) IT Assistance
Submit IT Ticket:
NNMC Website (nnmc.edu)
Faculty & Staff
IT Services
IT Service Request Form (need to login to submit ticket)
Or go to link:
http://205.166.231.36:9675/portal
*IF cannot submit ticket, send email to itservice@nnmc.edu

9) Equipment Quotes - (IT can get a quote for equipment, but funds come out of your departmental account)
NNMC Website (nnmc.edu)
Faculty & Staff
IT Services
IT Equipment Quote Form (You can select item(s) you want to purchase: https://www.cdwg.com/
Please enter the CDW Part number, example CDW Part: 3868765
Or go to link:
https://docs.google.com/a/nnmc.edu/forms/d/e/1FAIpQLScqL7JOPvC1wWmfkfUKCvjFItM3l86Kis7HimjABkVkEL52Kg/viewform

10) Inventory Update (used to update computer equipment when moved from office or dept)
NNMC Website (nnmc.edu)
Faculty & Staff
IT Services
Inventory Update
Or go to link:
https://docs.google.com/a/nnmc.edu/forms/d/e/1FAIpQLSe4VqqEcPH2Yqxiqxwfa2foY3iTRO2E-mG6diBkhSpw1GvbWQ/viewform

11) Deletion of Assets (used to get rid of computer equipment you do not want)
NNMC Website (nnmc.edu)
Faculty & Staff
IT Services
Request for Deletion of Assets
Or go to link:
https://nnmc.edu/wp-content/uploads/2017/02/Request-for-deletion-of-assets-020317.pdf

12) Eagle Tech Assistance (help for students with Email, Email password reset, computer login issues, blackboard login and reset issues, banner login, technology tutoring, etc.)
Phone: 505-747-2221
Email: eagle.tech@nnmc.edu


Shared publicly