To all users, owners, developers (like me)...
I don't want to chime in this issue BUT blaming the device for the accident that made it unusable is kinda pathetic.
It's like you will blame Toyota when you're driving reckless and u had a car accident?
From day one, I personally put the original bumper cover with front & back HD clear screen protectors and I drop it MANY TIMES & still look like new.
There will be NO perfect device especially in durability side.
That's why even an iPhone fanatics will always buy a case, bumper or anything that will protect their phone as they know it is fragile BUT they still love it.
I feel your pain +Chris Lacy
& I hope that LG will help you.
To all those kept on saying its LG's fault or Google, STOP it... It's owners faults!!!
Thanks & have a great day...