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Chris Kiess
35 followers -
Making things findable and usable.
Making things findable and usable.

35 followers
About
Chris's posts

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How you can use good UX design to migrate users from your competition.

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It's nice to know someone benefits from my research and experience. (Es bueno saber que alguien se beneficia de mi investigación y experiencia.)

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New website is up. Still not quite done with it, but it's presentable. http://chriskiess.net/
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Larceny in the Office: The Case of the Missing Hot Sauce

Working in an office has its upside. I have an extra space where I can dump a lot of junk from home, I get a computer, a cube and a half-decent workspace. Though I work from home some days, I really prefer to do most of my design work at the office…

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The Folly of Online Reviews: A Crime Against Logic

I recently wrote about reviews and how they often ruin my experience in terms of dining out, selecting a product or even finding a hotel. The gist of the post was: I am finding reviews drive my choices entirely too much. In addition, I use them to…

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UX Retro: Trending & "Untrending" in User Experience

A few months back, I had a friend of mine (Jeff Segal) contact me about user experiences and how they become obsolete. I was somewhat resistant to this idea because I reasoned an “experience” doesn’t become obsolete – a technology, concept or idea becomes…

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The UX & User Experience of Customer Reviews

I have realized something lately. My user experience is being ruined by reviews – for everything. This is exacerbated by the fact virtually nothing is exempt from being reviewed online today. The local Steak-N-Shake has a 3-star rating near my office. Who…

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Would you like to save before exit? The UX of Save Dialogs

I recently went through a long and complicated discussion of our exit dialogue here at my company (GN ReSound). In the process, I realized how complicated Save and Exit Dialogues can be for a user (and designer!). There has been some standardization of…

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Do We Over-Think UX Design...And Underestimate the User?

One of the irritations of being a user experience designer is everyone believes they are a user on some level…even me. This means you are constantly bombarded with suggestions in meetings and in passing. This doesn’t happen to developers, for example.…
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