Profile

Cover photo
Chris Hiestand
Lives in San Diego, CA
131 followers|11,944 views
AboutPostsPhotosVideos

Stream

Chris Hiestand

Shared publicly  - 
 
 
Today is a good day. I just had a call from a telemarketer. Did I yell and scream at them, you ask? Certainly not. Like a good IT administrator I put my skills to use for their benefit. Here's how the conversation went:

Computer: "Press 9 to not be contacted in the future. Press 4 to speak to someone about your mortgage issues"
<presses 4>
TM: "Hello, are you having problems paying your mortgage?"
Me: "Hi, this is the IT department. We intercepted your call as we detected a problem with you phone and need to fix it."
TM: "Oh... ok, well what do we need to do?"
Me: "We're going to need to fix the settings by pressing 4-6-8 and * at the same time"
TM: "Ok, nothing happened."
<alright, so he's not using a Polycom>
Me: "Are you using the new Polycom phones that we deployed?"
TM: "No, it's a Yealink"
Me: "Ok, I see. You haven't had the new Polycom phone deployed to your desk yet. Let me check our technical documentations for the Yealink."
<did a quick Google search, "yealink phone factory reset">
Me: "Alright, do you see an "OK" button on your phone?"
TM: "Yes I do"
Me: "Alright, you're going to press and hold that button for 10 seconds."
TM: "OK, pressing it now"
Me: "Perfect, let me know if you get a password request"
TM: "OK, nothing has popped up ye----"
<click>

That's right. I made a telemarketer unwittingly factory reset his phone which means he will be unable to make anymore calls until someone is able to reconfigure his phone and that will take at least an hour or longer if they can't do it right away!
278 comments on original post
8
1
Alex Bartlett's profile photoMichael Hiestand's profile photoChristopher Vassallo's profile photo
3 comments
 
That's awesome.
Add a comment...

Chris Hiestand

Shared publicly  - 
1
Add a comment...

Chris Hiestand

Shared publicly  - 
 
Roughly the peak of eclipse
2
Bryan Hiestand's profile photo
 
Nice, way better than the shots I got
Add a comment...

Chris Hiestand

Shared publicly  - 
 
Anyone in San Diego want a contract to do some OpenGL and Matlab coding?
1
Add a comment...

Chris Hiestand

Shared publicly  - 
 
Watch out, the road to upgrade from +Debian Squeeze to Wheezy is really bumpy right now. For now, just install from scratch if you need Wheezy and you're not a systems administrator.
1
Add a comment...

Chris Hiestand

Shared publicly  - 
 
want
 
Here they are. Google's augmented reality glasses, called Google Glass!
On Wednesday, Google gave people 20/20 vision about a secret augmented-reality project called Project Glass. The glasses are the company's first foray into wearable computing.
246 comments on original post
1
Add a comment...
Have him in circles
131 people
Leif Gibb's profile photo
Anton Georghiou's profile photo
Matthew Theron's profile photo
Ahed Khatib's profile photo
Claire Snell-Rood's profile photo
Jocelyn Rosero's profile photo
Akinremi Olumide's profile photo
Karen Hall's profile photo
Roy Bost's profile photo

Chris Hiestand

Shared publicly  - 
 
I removed Adobe Flash from all non-Chrome browsers in Linux. Now I'm really happy whenever there is a (monthly) flash security update that I don't have to roll out.
1
Add a comment...

Chris Hiestand

Shared publicly  - 
 
Thanks +Josh Haftel for a much needed improvement to the decor in my office. It looks much better in person. +Natasha Haftel 
4
Josh Haftel's profile photoBryan Hiestand's profile photoChris Hiestand's profile photoKizartik R's profile photo
8 comments
 
So cool
Add a comment...

Chris Hiestand

Shared publicly  - 
 
Dwolla: Changing the Financial System for Change
What is Dwolla Dwolla is a new payment network. From the user perspective it's kind of like Paypal except they intentionally don't support credit cards - only direct bank to bank transfers like ACH. But ACH is slow and sometimes ineffective (ACH accounts can be overdrawn). According to some people, banks slow down ACH transfers on purpose to make money off the "float" (I don't have an authoritative source on this). Dwolla invented their own meth...
1
Add a comment...

Chris Hiestand

Shared publicly  - 
 
Eclipse
1
Add a comment...

Chris Hiestand

Shared publicly  - 
1
Add a comment...
People
Have him in circles
131 people
Leif Gibb's profile photo
Anton Georghiou's profile photo
Matthew Theron's profile photo
Ahed Khatib's profile photo
Claire Snell-Rood's profile photo
Jocelyn Rosero's profile photo
Akinremi Olumide's profile photo
Karen Hall's profile photo
Roy Bost's profile photo
Work
Occupation
Linux Sysadmin
Basic Information
Gender
Male
Story
Tagline
Just your standard opinionated rationalist liberaltarian burrito-loving computer geek
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
San Diego, CA
Links
Contributor to