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Chloë Thomas
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Founder, speaker, author & host of the eCommerce MasterPlan Podcast - now available on iTunes, subscribe here https://ecommercemasterplan.com/podcast
Founder, speaker, author & host of the eCommerce MasterPlan Podcast - now available on iTunes, subscribe here https://ecommercemasterplan.com/podcast

214 followers
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Gwen got started in eCommerce by accident. Though she had always had the idea of wanting to own her own business, making it her sole income was not intentional.

She started making her own hair care products in her kitchen when she was unable to find a hair care system that saved her time, worked well, and was organic and natural. People started asking her what she was using on her hair because it looked amazing and was growing beautifully, so she began to gift the products to her friends and family. Then people her friends and family knew began asking them what they were using on their hair, leading them to give out Gwen’s information, which caused her to begin getting requests from people she didn’t know.

At the time, Gwen was working a regular job and didn’t have time to be taking phone orders all the time, so she was forced to set up a website where people could place orders on their own.

Listen to learn what your QBR is and why you should never outsource it.
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eCommerce MasterPlan Virtual SUmmit - coming very soon, get signed up now
eCommerce MasterPlan Virtual Summit 2017
eCommerce MasterPlan Virtual Summit 2017
academy.ecommercemasterplan.com
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This week's podcast: Johann van Tonder is the co-author of “eCommerce Website Optimisation, Why 95% of your Website visitors don’t buy, and what you can do about it”. In his day job he’s a CRO expert at AWA Digital working with clients all over the world.
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High end fashion eCommerce on the podcast this week - from all over the globe
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A revolutionary new underwear brought to the world via eCommerce [interview] - lots on customer interaction via social media too
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Latest podcast - live today with the awesome eCommerce UX guru Matt Isherwood
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