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Charterhouse Aquatics
Aquarium and Pond Supplies
Today 9AM–5PM
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Charterhouse Aquatics

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We have just added some crazy offers online. Check out our SPECIALS and CLEARANCE sections http://ow.ly/BW8Ai
Charterhouse Aquatics East London Showroom, London Store, London Shop, Aquarium Shop
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Charterhouse Aquatics

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*It's our 10 year anniversary party*

See link below for the details of our 10 year anniversary open day/party!
http://ow.ly/zdJdG
Charterhouse Aquatics Location, Shop Location, London Shop Location, Location Map
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The brand new Aqua Triton aquariums are now available only at Charterhouse. Visit our showroom to see one in the flesh! http://ow.ly/ybw96
Aqua Triton Aquariums At Charterhouse we specialise in coldwater, tropical and marine aquariums. We have the widest range of products in the UK from all the leading manufacturers. With online stock availability, next day delivery and free postage on orders over £50, you won't find a faster or more reliable service anywhere.
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The new Innovative Marine Fusion range is now available to pre-order online http://ow.ly/xEZ2M Our live wet display will be on show ASAP
Innovative Marine Nuvo Fusion Aquariums At Charterhouse we specialise in coldwater, tropical and marine aquariums. We have the widest range of products in the UK from all the leading manufacturers. With online stock availability, next day delivery and free postage on orders over £50, you won't find a faster or more reliable service anywhere.
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Check out the stunning new Zoa's just in. Banana Daiquiri Zoa's only available from Charterhouse http://ow.ly/wFjxY
Each frag has a minimum of 6 polyps. Each polyp has green lashes and a bright yellow centre
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It was a pleasure to have Jimmy Doherty and Kate Quilton being filmed in our showroom this afternoon
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Have them in circles
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Charterhouse Aquatics

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The new Ecotech Radion XR15w Pro is now in stock and available to buy online or in store http://ow.ly/zurH4
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We are now taking pre-orders for the new Ecotech Tadion Xr15w Pro!! http://ow.ly/zbglZ In stock early next week!
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Charterhouse Aquatics

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The brand new Aqua Triton aquariums are now available only at Charterhouse. Visit our showroom to see one in the flesh! http://ow.ly/ybvZv
Aqua Triton Aquariums At Charterhouse we specialise in coldwater, tropical and marine aquariums. We have the widest range of products in the UK from all the leading manufacturers. With online stock availability, next day delivery and free postage on orders over £50, you won't find a faster or more reliable service anywhere.
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Charterhouse Aquatics

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*BRAND NEW CHARTERHOUSE WEBSITE LAUNCHED TODAY* http://ow.ly/xl6Cw A brand new look plus a huge range of new features !
Charterhouse Aquatics is the UK's most advanced aquarium retailer. Our unique combination of Internet and showroom retail is what seperates us from our competitors. Based in London's East End we provide installation, maintenance and design services. We have over 30 live aquariums in our london showroom and our expect team are on hand to answer any questions.
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We have an Aqua Medic Magnifica Ex Display aquarium in perfect condition for sale. Available online and in store! http://ow.ly/wmPT8
Integrated saltwater aquarium system complete with filtration system, lights & cabinet The Magnifica is a ready to use system comprising: Aquarium with 10 mm float glass, with a 12 mm Optiwhite® front pane with no stress bars. The filter has got a pure water chamber incl. integrated PF 1000 (10 W) power head pump that can be operated from above. There is a stream chamber on the right and the left each with a NanoProp 5000 (current pump adjustable...
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Check out our brand new custom Charterhouse Radion packages. Now available to buy online and in store http://ow.ly/w7Qbx
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Contact Information
Map of the business location
Stean St London E8 4ED UK
Stean StreetGBLondonE8 4ED
Aquarium and Pond SuppliesToday 9AM–5PM
Wednesday 9AM–5PMThursday 9AM–8PMFriday 9AM–5PMSaturday 9AM–5PMSunday ClosedMonday 9AM–5PMTuesday 9AM–5PM
Charterhouse Aquatics is the UK's #1 Aquatics Retailer. We have the largest online stock and are heavily focused on customer service. We offer a next day delivery, 0% finance, Price match and much more. Please try us out and find out for yourself.
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3.7
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2 star
1 review
1 star
7 reviews
High-tech showroom for cold water, tropical and marine aquariums, plus fish supplies.- Google
"First Class service."
"Sorely disappointed with the shop and live stock selection."
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Have them in circles
150 people
Jonathan Sugden's profile photo
waterfordmarinecoral reefclub's profile photo
Luke Lazar's profile photo
Sonny Santee's profile photo
Ryan Callaghan's profile photo
David Hinchliffe's profile photo
Ruairi Quinn's profile photo
Everyday Aquarist's profile photo
Darren Gibbard's profile photo
All reviews
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S Rahman
a month ago
Prestige aquarium. Quality show room and have amazing tanks and set ups. It's a big place to, and they do fresh water fish as well as salt water. Nice place to visit to, even if you're not interested in having fish as pets!
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Bear Wils
5 months ago
Have always received GREAT customer service on the phone regarding advice on online orders. Website needs a little work, aesthetically it looks good, but not a ton of information on products, but they are so helpful on the phone. Always the cheapest online within a penny. Visiting their store today for the first time and looking forward to it very much.
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Alex Webber
3 months ago
Can't believe I went to all the trouble of going out to haggerston only to see ONE tank with live corals. Seriously don't bother, complete waste of time and your local fish shop is probably more interesting.
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Manni B
8 months ago
I ordered a few times online here and was always happy with it. So this time we thought we will have a look direct. But we where a bit disappointed, as the main showroom was just filled with a few tanks. We heard than that there was an event before, so they moved some tanks. Unfortunately it seems that business brings more money because of such an interesting building it is in. Well I hope they will find a good balance between both businesses and offer still a good marine tank choice.
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Jasmine Ash
4 months ago
Never order from this company. I have tried to order a coral from charter house aquatics and they have been nothing but difficult. I ordered the coral, and took a day of work in order to accept it. I then rang up on the day of delivery only to be told that the coral house was shut and my order wouldn't be delivered till the following week. I was assured on the date of delivery and was told there would no more problems. Again, I had to take a day off work!! Then whilst waiting for my delivery on the supposed date I had a phone call to confirm what time I would be in TOMORROW to receive my order. I am beyond angry and disappointed and will not order from this company again!!! I would advise anyone to order from a different company as charter house are not worth the effort. They will happily take your money and then not explain why you haven't received your order!! This is not the first time I have had problem with a delivery from this company. I should have learnt my lesson the first time!!
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Laurent F
4 months ago
Alright I've been using Charterhouse for 3 years now and it's been a total mixed experience but lately it's been just so bad that I believe it is only fair I write a review after all: 1. Once a few years ago a payment went through 8 times instead of one. I got refunded of course but not straight away and I had to pay the outstanding balance on my credit card first which was nearly of £800 too much. 2. Once I ordered frozen food, the packs arrived bleeding everywhere as they had not made sure the packs were sealed properly. I even got a safety card raised by my employer for hygien issues for getting it at work. As a comparison I ordered frozen food from punchard discus on the same day and coming from Scotland (I am based in London) and it arrived all still frozen and sealed! 3. Now last month I ordered 4 T5 tubes (2 plant pro and 2 tropical pro) then available online and showing delivery on the next day. I place the order and two days later no news, one of the tube was in fact not available and I had not been informed my order would not be sent until they get it which was about a week. One week is not that bad but when you have a planted tank in the dark and choose a website because it says available and next day delivery you expect it to happen! I order quickly 3 tubes which were available straight away on SWELL UK (2 plants and 1 tropical) and ask Charterhouse to only send one (1 tropical). I received the next day from SWELL UK what was expected and 1 plant instead of the tropical from Charterhouse. I get to let them know and they tell me they send a pro now and the carrier will collect the plant then. The pro gets delivered broken in a package absolutely not suited to send a tube (too short and tube touching directly both end of the package). I let them know and they send another one broken again. I get to keep the plant in the end as a compensation but it is just not what I ordered. This was a month ago now and I still have only been refunded for the 3 first tubes I cancelled the order for, but still waiting for the refund for that last tube after two email and two very positive answers saying the refund will be done straight away. This is my online experience with Charterhouse. They are great guys and give very good service on site don't get me wrong but the online communication strategy, the logistic on the website, the delivery and the packaging are to be completely reconsidered.
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Scott Thompson
2 months ago
Excellent service as always, the best marine products on the market available at charter house as soon as they are released, thank you again and look forward to many more years as a customer, Nick & Ryan can't do enough to help
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Ni Zhang
8 months ago
Absolutely nightmare, I'd given zero star if I can. In my option, worst customer service every, pray that your order/products runs smoothly, because they are not even willing to help when there's a problem. Had to have my order cancelled TWICE at the end. Wasted 4 weeks of my time + £30 telephone bill to that 0870 customer service number which provides no customer service at all. The UK's best aquatic shop is a joke, they might be cheap but that often comes with a cost.
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