Cover photo
Charles “Chip” Payet
Works at Smiles by Payet Family Dentistry
Attended University of North Carolina - Chapel Hill
Lives in Charlotte, NC
8,041 followers|3,122,823 views


ADHD hyperfocus is a common, but generally misunderstood, aspect of the disorder that can serve you well in life if you work on controlling it.
Sheila B. DuBois's profile photo
I have ADD
Add a comment...
Saving to read later - looks really good!
Illustrator Rachel Ignotofsky’s new book is a clever introduction to women scientists through history, starting with the ancient polymath Hypatia.
lynn hughes's profile photo
That might be good
Add a comment...
The Unbelievable Stress of a 60% Drop in Traffic over 8 Months
And if Anyone has Ideas, I'm Listening!

I am a dentist, but blogging about dentistry has been almost as crucial to our practice survival (during the recession) and success for the last 8 years as anything that I do for patients in actual treatment. From 2008 - 2013, I basically did all of the SEO, website design, and content creation for my website; in 2013 the design and SEO was handed off to an outside company because I couldn't keep up with all of the technical stuff any longer. But I've stayed responsible for basic on-page SEO and all content creation since then, and I generally enjoy it. I still keep up with a number of people in SEO (+Mark Traphagen +David Amerland +Gina Fiedel +Omi Sido +Nina Trankova +Eric Enge among others) here on G+ to stay up on big changes, updates, trends so that I can jump on things quickly, but I don't worry about the technical stuff.

Mostly, I've just kept an eye on overall traffic for the site, continued blogging when inspiration strikes (been kinda slack on that for a few months now), and didn't think about it much beyond that.

Then Came June 23rd, 2016

To be sure, I had noticed a slow dropoff in traffic starting in the late 1st quarter; the highest consistent traffic was an average of 950 pageviews/day back in Sept. - Nov. 2015. By April 2016, this was down to 700 views/day, and in May down to 550-650/day.

But on June 23rd, I noticed a BIG drop to only 350 views; which hasn't happened in a couple years except on big holidays, and usually not even then. I waited a couple days to see if it would bounce back, and when it didn't, I contacted my webmaster to look into it.

We'd Been Hacked

It took awhile, but he eventually determined that our website had been hacked. I set up an account with Sucuri for their scanning/website cleaning service and CloudProxy firewall. was fixed, and we decided to move on to updating the Avada Wordpress theme.

Not so Fast!

But on Friday, July 15th, I got an email from SiteLock that they'd found malware on the website. They're partnered with Hostgator and I guess my account was automatically signed up for a free service. Needless to say, I kind of freaked out, because I thought that was fixed! I called them, they got me logged into my Dashboard, and they went over the problems found. F*K! So I signed up for their service and they got tickets started for manually cleaning the website, using their cloud firewall and CDN, etc. But Saturday, I thought things were better after emails that everything was fixed.

But traffic still hasn't improved at all - still between 300-400 views/day. And boy, can we see the difference in the amount of calls we're getting and the amount of dentistry we're doing. What gives?

*Oh Yeah - We're Just About to Expand our Office - BAD TIMING!

Added that in there just to give an idea of the stress, as we're expecting pricing from the contractors this week, and our goal is to do the expansion the first week of September, and we're paying for all of it out of cash flow, no debt.

2 Hour Conference Call & It Looks Worse than We Knew

So last night, I spent 2 hours on the phone with my webmaster as he dug deep into Analytics, looking for exactly when the drop really started, and it actually started in May, but June was when traffic dropped off a cliff. And the deeper we looked, the screwier it got! Connection time outs, internal server errors, 500 errors......but nothing was actually changed on the site recently! Could the malware have done all that?

Webmaster tools isn't showing that stuff, so now it's getting weird...

How Can This Be!?!?!?!

Then David tried a couple free SEO audit tools. 3 of them, actually, but I can only remember 2. Woorank and SEOptimer are those 2, and I've included partial screenshots, and WHAT THE FUCK!?!?!? All 3 of the free tools came back saying things like:

> No Title Tag
> No H1, H2, H3 etc
> Missing Description
> Missing rel=publisher
> O external links and even 0 internal links
> Woorank doesn't even see the blog
> The actual website has 215 posts and 40 pages, but the tools are seeing less than 1/2 that.

Holy shit, what the hell is wrong with my website? I have no clue at all, and I'll be completely honest - I'm scared. Trying not to panic, to tell the truth. The website has been our #1 source of new patients for the last 6 years, and there's nothing else even close.

Clearly, We Also Need to Expand Marketing

Being so dependent on one source for patients apparently was the "all our eggs in 1 basket," and we'll have to address that once this is resolved. I just wish I had a clue what's going on, but much of it is even puzzling my webmaster, and that scares me more.

Brian Hanna's profile photoCharles “Chip” Payet's profile photoHoward M. Steinberg's profile photo
Could be, Charles. My understanding is that WordPress will often automatically update its core files, even when you don't authorize the update. That can have a huge impact on themes and plugins.
Add a comment...
Oh god, is tomorrow really Monday already?

From the Portland Zoo. 
lynn hughes's profile photoCharles “Chip” Payet's profile photoSheila B. DuBois's profile photo
Weekends are never long enough..
Add a comment...
What an amazing reference and instructional guide!
Add a comment...
From the International Rose Test Garden in Portland, Oregon

It's #FloralFriday! The +FloralFriday theme was created by +Tamara Pruessner and is co-curated by +Beth Akerman, +Kiki Nelson, and +Eustace James.

and for

#hqspflowers +HQSP Flowers curated by +Kawthar A +*** +Melania Pierce +Zita Nahm +Kanlaya Chungsangornpornsuk +Dominik Horvath
Add a comment...
I’m telling you now, this Pepperoni Risotto Recipe is truly lick-the-bowl worthy. Be ready to take a bow after serving this Pepperoni Risotto recipe! #PepitUP #CollectiveBias I consider myself to be quite a foodie. I love to cook. I love to make new recipes. I love to jump in on food-trends. To that end, I ...
Add a comment...
+Layla Katiraee and I worked on this to clarify the concept of scientific consensus.

Scientific consensus is often represented as a number of the percent of scientists in a particular field who agree with a scientific conclusion. However, this is not quite accurate. A scientific consensus is not a consensus or a vote of the opinion of scientists, it is a consensus of the evidence. Most scientists happen to agree because they see which conclusion is supported by the body of evidence. The fact that most scientists agree about the consensus is a by-product.

So, while we can use the "X % of scientists agree" as a proxy, it is not actually an accurate reflection of what a scientific consensus is or how scientists arrive at a consensus.

From Layla's original post:

When scientists talk about a consensus, they aren't talking about an opinion poll. What it means is that the overwhelming amount of evidence in a field is pointing to a particular conclusion.

Often, topics which involve public health are reviewed by scientific organizations such as WHO, the Royal Society, or NAS. These organizations review the body of data and issue summaries, which can further strengthen the consensus.

A consensus does not mean that 100% of scientists in the field support the conclusion that the data points towards. Often times, scientists who do not agree with the consensus point to their own opinions as evidence that the consensus is not unanimous. But the opinions of individual scientists are irrelevant: what matters is the data.
1 comment on original post
Add a comment...
#joinindaily with +Johnny Wills

The goal is to make it fun to share your photos, with a theme that changes every day. New or old, doesn't matter - it's all fun!

Todays theme is Windows

Taken in the Cathedral of Santa Maria de Menor, in Santo Domingo, the Dominican Republic.
Johnny Wills's profile photoMarsha Leigh's profile photoStephen Schwam's profile photo
what U doing in a cathedral:-) great pic nice vision .
Add a comment...
#joinindaily with +Johnny Wills

The goal is to make it fun to share your photos, and the theme changes daily! Old or new, doesn't matter, just share!

Today's theme is "Bridges."

This is one of the bridges in Lucerne, Switzerland, and the photo is a scanned version of a 4x6 print back in the 1990s, I think, shot with a Canon 600D. 
Eve “Bubbles” Aebi's profile photoJohnny Wills's profile photoAllen Mabry's profile photoKelly Petersen Photography's profile photo
Add a comment...
The public version of our Oregon vacation from July 1st - 8th, 2016. 
100 new photos · Album by Charles “Chip” Payet
Monika Schmidt's profile photo
Add a comment...
Project 15/26: Beautiful Bokeh
+The B&W Project #bwproject2016 with +Al Chris and +Lauri Novak

For maybe the second time this year, this isn't a shot that I took on the day the project is due. LOL Of course, it wasn't taken purposefully for the project either, but was one of the few shots from Oregon that had beautiful bokeh in it, so I got lucky. :-D
Lon W.'s profile photoMaayan Windmuller's profile photoJane Levine's profile photoJohn Dusseault's profile photo
its hard not to look only at the owl's eyes (to see the bokeh).... great shot +Charles Payet
Add a comment...
Charles's Collections
In his circles
3,562 people
Have him in circles
8,041 people
Tony Riso's profile photo
wendell cy's profile photo
Robert Benson's profile photo
MRC's profile photo
Terri Queen's profile photo
Jennifer Hashley's profile photo
yohana marte's profile photo
Mark Pogue, MD, DDS's profile photo
pepe cortez's profile photo
Dental lasers, microscopes, braces, CEREC, gum surgery, and more. Also a photographer.
  • Smiles by Payet Family Dentistry
    Dentist, 1998 - present
    I am the owner and dentist at my Charlotte office, Smiles by Payet Family Dentistry, where we offer a "Hi-Tech, Soft-Touch" approach to treating people of all ages, with a wide variety of procedures, including: - Laser Dentistry: "No-Shot, No-Drill, No-Pain" dental work for crowns and fillings with the Lightwalker laser; also LANAP Laser Periodontal Therapy "No Cut, No Sew" treatment of moderate and advanced gum disease (periodontitis) with the Periolase - Emergency Dental Care: root canals and extractions - Same Day Crowns with CEREC CAD/CAM - Microscope-Enhanced Dentistry for earlier diagnosis and less expensive treatment - 3 options for Straight Teeth: Invisalign, Powerprox Six Month Braces, and the Inman Aligner - Cosmetic dentistry: teeth whitening, porcelain crowns and veneers - Replacing missing teeth: dental implants and dentures
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Charlotte, NC
Wilmington, DE - San Antonio, TX - Goettingen, Germany - Munich, Germany - Chapel Hill, NC
Contact Information
+1 704-364-7069
4601 Park Rd. #175Charlotte, NC 28209
Husband, father, dentist, photographer, passionate and creative, always learning.
“The master in the art of living makes little distinction between his work and his play, his labor and his leisure, his mind and his body, his information and his recreation, his love and his religion. He hardly knows which is which. He simply pursues his vision of excellence at whatever he does, leaving others to decide whether he is working or playing. To him he’s always doing both.” ~Francoise Chateaubriand

This is the quote by which I live, and I am deeply blessed to have the opportunity and drive to do so.

More than anything, I am a family man - with my wife and 2 daughters, I've lived in in the Charlotte area since 1998 after graduating from dental school in Chapel Hill, NC.  My wife is the love of my life and simply amazing, and we are blessed with 2 incredible daughters.

My profession and passion are one and the same: I've been a Charlotte dentist since 1999, and if you're in need of a dental office, we'll gladly welcome you.  We offer most of the most modern technology available and a unique and broad combination of services.  We know the dentist isn't the most fun place to be, but we try to make it the best possible, and since I truly love my job, we aim to offer the best dental care possible.

Outside of the office, my biggest passion, hobby, and part-time profession is that of photographer.  The G+ community has been an amazing source of inspiration since it began, and it is a wonderful place to share and learn equally.  So many people have encouraged and pushed me, it would be impossible to thank them all.  You can see my work at; prints are available if you like.
Bragging rights
Basically, people tell me that I seem to do a lot of things really well: dentistry, photography, ballroom dance, tennis, yoga, website design and optimization, multi-lingual.......I don't know if that's "bragging rights," but I just enjoy a lot of different things and doing them well!
  • University of North Carolina - Chapel Hill
    Biology and German, 1990 - 1994
  • University of North Carolina - Chapel Hill School of Dentistry
    Doctor of Dental Surgery (DDS), 1994 - 1998
Basic Information
Other names
Dr. Charles Payet
Charles “Chip” Payet's +1's are the things they like, agree with, or want to recommend.
Homework is wrecking our kids: The research is clear, let’s ban elementa...

Homework does have an impact on young students — but it’s not a good one

Scientists prove feasibility of 'printing' replacement tissue

Using a sophisticated, custom-designed 3D printer, regenerative medicine scientists at Wake Forest Baptist Medical Center have proved that i

Equation shows that large-scale conspiracies would quickly reveal themse...

If you're thinking of creating a massive conspiracy, you may be better scaling back your plans, according to an Oxford University researcher

Fireworks - Charles D. Payet

Charlotte NC photographer and dentist Charles Payet shares his passion for creative and landscape photography

The NC Photographer Awards 2015 • The Mast Farm Inn

The Mast Farm Inn, The North Carolina Blogger Network, and The Professional Photographers of North Carolina, are honored to announce the awa

Dancing with Light - Charles D. Payet

Charlotte NC photographer and dentist Charles Payet shares his passion for creative and landscape photography

Mein Blog in Zukunft wieder in Deutsch...

Ich werde wieder in deutsch bloggen. Die meisten menschen die sich meine Seite anschauen sind deutschsprachige Menschen und die Übersetzungs

Some Fear Ebola Outbreak Could Make Nation Turn to Science

Leading anti-science activists expressed their concern that the American people might desperately look to science to save the day.

Good-bye, Oh Captain My Captain

Robin William's character, John Keating, in the 1997 classic "The Dead Poet's Society" forever changed my life. If only I could have thanked

The Law of Unintended Consequences (and Opportunities?)

Ever try to step back from being so busy, only to accidentally end up even busier than you were before? That's my life right now. OOPS!

Knudsen's News: Dentist Organization Denies Teeth Cleaning Nanobots Part...

Chicago, IL- Researchers based out of the American Dental Association's (ADA) Chicago compound today announced the development of teeth clea

Charlotte Dentist | Hooray, I'm Dying More Slowly!

Charlotte family dentist Dr. Payet 704-364-7069 explains that good dental health & good overall health go hand-in-hand & his journey to bett

Feeling a Little Overwhelmed? Me Too

Charlotte NC dentist, father, husband, photographer, social media/Google geek, martial artist (and more) Charles Payet examines his (too) bu

Plus Your Business!

Hints, tips and advice on Google products and services

I feel so sorry for the doctors at this practice, I'm sure they are very nice, but have no idea how they are losing patients or prospective patients due to their very unhelpful, rude and miserable front desk person. Therefore, this review is not reflective of the doctors at this practice, as I would hate them to lose more patients due to this review. I called yesterday to schedule an appointment, and inquired about the financial cost I needed to be prepared with for my appointment. The lady who answered the phone told me very rudely to call up the number on my Insurance card, as she wouldn't know. So I asked her, if she didn't have a clue, what would she charge me on the day of my appointment, as I found her response so absurd. She said "whatever the computer will tell me on the day of your appointment", but that is something she refused to disclose to me before the appointment, so that I can be prepared to pay the fee. With this rude, and unhelpful attitude, I asked her to cancel my appointment, she said "absolutely", and HUNG up on me, WOW!. I called another practice on Colony Road, and made my appointment. When I asked her the same question, she said "There shouldn't be a co-pay, but if there is, I will call you before your appointment to let you know", that is Customer Service. I am appalled that a Front Desk Person would hang up on callers, and so gleefully tell you that they will cancel the appointment. I feel sorry that you have such a miserable and unhappy front desk person.
• • •
Public - a month ago
reviewed a month ago
Can't thank this company enough, I am grateful beyond words, but I'll try. Given that I've been a photographer and computer user for as many years as I have, you'd think that I'd be smart enough to have multiple layers of backup. But after switching from PC to Mac in late 2014, I'd just never gotten around to duplicating all the levels of backup that I had before. And then lightning struck. Literally. Lightning struck our house on Saturday, May 1st and fried most of the small electronics in our home, including my G RAID external HD. My business IT company was not able to get the disks to spin up at all, so he recommended that I send them to Disk Doctor, which I did right away. They analyzed the drives, recovered 100% of the data, including 12 years of my personal photography (over 65,000 photos including our wedding, the birth of our younger daughter, etc etc etc), and had everything back to me in less than 2 weeks. For almost 1.5TB of data, I thought the $1500 fee was incredibly reasonable and had anticipated up to double that. Of course, by now I've already created 2 complete backups and will be starting the 3rd and 4th by the end of the week (2 separate cloud backups, another at-home backup, and 1 off-site backup with CrashPlan). Great customer service, and given the value of those 65,000 photos to my family and me, I think the fees are absolutely reasonable. I hope I never need their services again, but you can bet your last dollar that I have their contact info saved in case I do.
• • •
Public - 2 months ago
reviewed 2 months ago
When we moved from Huntersville to south Charlotte in 2013, it took me a long time to find a place to get my hair cut. Not that my demands are difficult, but it took 2 years of trial and error before I came here and got a haircut with Jenn K. She actually listened to what I wanted and delivered perfectly. Prices are very reasonable for the area, and Jenn still cuts it exactly the way I like it.
Public - 4 months ago
reviewed 4 months ago
I'm writing this review as BOTH a dentist and as a parent, and I'm giving both Dr. Webbs 5-stars. :-) As a dentist, I have been referring patients to Dr. Webb's office ever since I opened my own practice next door to him in Southpark in 1999. During my early years of practice, not only was Dr. Michael Webb a phenomenal mentor and friend, he took great care of my patients, and we've continued sending patients to their office ever since (almost 16 years as of this writing). We consistently get rave reviews from the patients we send there, both adults and kids, and we will continue referring to them for the foreseeable future. As a parent and husband, I also recommend Dr. Webb. Back in 2006 is when I met my wife, and both she and her daughter Natalie were in need of orthodontics, so of course I sent them to Dr. Webb. Both of them got terrific results and are very happy with their smiles. And now, our 9yo daughter Elizabeth is about to start her orthodontics with the Drs. Webb. Unfortunately for our daughter, she got my upper jaw (too small) and my wife's lower jaw (too big), so Drs. Webb will be taking care of her for MANY years to come. In the interest of disclosure: both my wife and older daughter paid for their orthodontic care just like everyone else, because Fara and I were only dating at the time. Because of the complexity of care that Elizabeth will require, we plan on paying for her treatment, too, as long as they'll let us. That's how much we trust them.
• • •
Public - 9 months ago
reviewed 9 months ago
19 reviews
My wife, daughter, and I visited Miami Beach for the first time during Spring Break 2016, and we were lucky to come across Yuca Restaurant while walking around Lincoln Ave. one evening. My wife had the pan-seared, sesame-encrusted rare Ahi tuna, while I had the Chilean Sea Bass with lobster-cream sauce and grilled langoustines (my 9yo daughter was happy they had cheese pizza LOL). My oh my - absolutely FABULOUS! I only wish they had another one of these in our home town of Charlotte, NC so we could eat there regularly. We highly recommend this place. The service was also very good, and they have a marvelous wine selection, too, but the food....WOW.
• • •
Public - 3 months ago
reviewed 3 months ago
Since moving to the south side of Charlotte from Huntersville back in 2013, Cardinal Camera has become my go-to store. The convenience is a no-brainer since it's less than 10 minutes from my house, but the service, experience, selection, and prices there are very good. Before them, I would buy stuff from B&H Photo up in NYC, but there's simply no need to do that any more. If I need something they don't have, they can get it for me promptly or tell me where to get it at a great price if it's something not available through Cardinal at all. As an example: in early Oct. 2015, I was considering a switch from a Canon 5D3 to the Sony a7R2, but I wanted to know how it actually felt in my hand, try the lenses, etc. On a rather busy Friday afternoon, they spent almost an hour with me, even though I told them up front that I was NOT buying a camera that day. They pulled the body out, a spare adapter so I could try my Canon lenses on it, walked me through the menus, talked about the differences with the viewfinder, pros and cons of Sony and Canon sensors, etc. Bear in mind, I'd already done a lot of online research first, so we were talking the more nuanced details of dynamic range, resolution, and the fun goodies, not just basics. A full hour of their time and attention (of course I stepped back when they had customers who needed help and were making real purchases) with no guarantee that I would buy anything. THAT is what I call service. And naturally, when I was able to sell my 5D3 faster than expected, I headed straight for Cardinal Camera 2 weeks later and bought my Sony a7R2 from them. When it comes time to buy additional lenses, flashes, etc., Cardinal Camera will be where I buy them. Very competitive prices compared to B&H, great selection, helpful guys who've been there for years and know my name when I walk in, highly knowledgeable....what's not to like?
• • •
Public - 8 months ago
reviewed 8 months ago
Dr. Tillman was recommended by a friend of mine, and I am very grateful for him. I'd spoken with him early this week and scheduled a time this Friday for him to come put our 15yo Shepherd/Chow mix, Lady, down, but when I got home after work on Wednesday, poor Lady's legs had given out and she could no longer stand. Dr. Tillman returned my call within 10 minutes and rearranged his evening plans to come as quickly as he could. As heartwrenching as it was to watch Lady slide gently away forever, Dr. Tillman was wonderfully compassionate and caring. His understanding, gentle words, and silence when needed were so appreciated. Of course, I hope I don't need to work with Dr. Tillman again for a long time, but when the time comes for our other dog to go, there's no one else I'll call. In gratitude.
• • •
Public - 11 months ago
reviewed 11 months ago