More on KNOX warranty void

Bad news everyone! I've been hearing more from people in places associated with Samsung, and it is becoming more likely that this KNOX status is indeed an eFuse. I might talk to some Samsung guys myself this weekend, if there's anything interesting about that, I'll let you know.

Worse than that, I've also been hearing that service center instructions are indeed that devices with this status tripped will not receive any warranty repairs. (Of course, the action they take may still depend on the service center). Their excuse is that the hardware is damaged by the owner. Seems Samsung is catching up in scumbaggery to HTC, who years ago attributed my HTC Diamond's screen damage (digitizer detached) to the installation of HSPL :)

To anyone in the know it is obvious that this doesn't really fly, and the eFuse blowing (is this the hardware damage?) is intentionally done by the bootloader when unsigned software is loaded. One could even argue against the legality of that under EU regulations.

Anyway, of course there's that EU regulation (1999/44/CE) that is generally interpreted so that rooting/flashing may not break hardware warranty. As I've said again and again, this may be true, and you may be legally entitled to free repairs but this doesn't necessarily mean they'll actually repair your device.

Warranty needs to be provided by the seller, not by the manufacturer. The shop will usually depend on the manufacturer's warranty, though that's really none of your business or concern - your deal is with the seller. The shop will send you (or your device) to a service center, which may not be OEM operated or owned (but licensed instead) and are furthermore under no obligation whatsoever to repair your device if they don't want to. And if their instructions say to not repair in case X, then they will not, as the OEM will not reimburse them for the parts.

The shop will just tell you that the OEM says your breakage isn't covered by the warranty, and that will be that. You will have to slap said shop around a bit with EU regulations, and possibly take them to court before they will repair/replace your device. Even if you take them to court, and if you win (I've not seen or heard from such a case winning yet), you'd just be hurting the shop, it has no effect on the OEM, and you've probably spent a lot more time and money than you would've just buying a new device.

Only the OEM wins in this scenario, which is pretty sad, really.

Of course, I am not a lawyer, so take all this with a grain of salt.
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