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Caty Kobe
Works at OpenTable
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Caty Kobe

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Now that I work at +OpenTable I'll have the opportunity to talk about food much more than I used to. :) With that said today is National Peanut Butter and Jelly Day, and in honor of one of my favorite sandwiches I decided to write this post.
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no
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I learned so many things in 2013, but probably one of the most useful things is how much communication affects EVERYTHING. I've been striving all year to work on my communication in order to become more influential in my personal & professional life, and I'm starting to see that hard work pay off. It's not been easy, and definitely not something that I'll ever be "done" with working on, but I am starting to see the smallest fruits of my labor.

Keeping effective communication top of mind was one of the biggest, and most important, things that I #learnedin2013!
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Oh man, you're asking for specifics now aren't you!

Through much research and iteration I learned how to create community dashboards that specifically map to business objectives (http://bit.ly/1akpcUC), and along with that I learned how to create dashboards that C-level execs will actually read (http://bit.ly/1aUpQad). Pretty useful thing to figure out in my line of work!

Can I have my t-shirt now? :)
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Caty Kobe

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My thoughts on how to create a community dashboard that management teams will actually read. Tell me what you think!
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Caty Kobe

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Looking forward to the upcoming Get Satisfaction Customer Success Summit. If you're a GS customer or enthusiast, community manager, or interested in customer experience as a whole then this day-long conference is the place for you!
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Caty Kobe

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Community Managers... still looking to collect quotes for a #cmad  eBook. Please submit your thoughts!
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哈哈。你好。知道我在说什么吗?
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Have her in circles
843 people
Chrystal Haddox's profile photo
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hi. i'm from iran
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Caty Kobe

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Checking out Medium... here's my first post!
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Caty Kobe

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Hi guys! Still looking to collect quotes for a #cmad  eBook... please submit your thoughts!

What trends are on the horizon for community management in 2013: https://getsatisfaction.com/getsatisfaction/topics/what_trends_are_on_the_horizon_for_community_management_in_2013
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+Tim McDonald Works perfectly! I'm adding it to my calendar now. Chat with you at 2!
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Caty Kobe

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Pretty big fan of Michelle Kostya's article. Yes, I do work for a company that sells software for building branded customer communities, so there's that. However, I actually use a branded community to help provide support for our customer base and found her article to be spot on in terms of why companies should use community for peer-to-peer support. What are your thoughts?
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People
Have her in circles
843 people
Chrystal Haddox's profile photo
Work
Occupation
Community Manager & Cake Designer
Skills
Community Management, Social Media, Social Media Marketing, Customer Service, Customer Support, Social Customer Service, Writing, Management
Employment
  • OpenTable
    Global Community Content Manager, 2014 - present
  • Get Satisfaction
    Director of Community, 2012 - 2014
  • Focus.com
    Community Manager, 2008 - 2012
  • Apple Inc.
    Specialist/ GYO Genius, 2006 - 2008
  • Eight Inc.
    Office Assistant, 2004 - 2007
Story
Tagline
Community Manager | Cake Designer
Introduction
A Community Manager that's passionate (obsessive?) about social & customer service. Off time is spent hanging with Maurice Trudell & Lucy Kobe, or designing wedding cakes. Learn more: about.me/caty
Basic Information
Gender
Female
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