Did you know.... If you book and prepay for your stay in advance and save up to 15% off of our standard rates. Booking is non-refundable. All nights will be charged at time of booking. Once confirmed, reservations may not be cancelled or modified.
At Cassa Hotel, we are committed to being as environmentally conscious as possible. For guests who want to contribute, our Green is the New Black package offers 10% off per room night in exchange for forgoing housekeeping during your stay. Two night minimum stay.
Good and clean room. The hotel close to Times Square and to 42th subway station that can take you almost everywhere.
The front desk staff are very friendly especially Jonathan! He is an asset to the hotel. He was so kind , friendly, and willing to help. He is the main reason that I'll come back to this hotel and I'll recommend it to others.
He made out of staying in Cassa hotel a one to remember!
Business travel. Small room but comfortable bed and quiet. Small street entrance, I passed it twice. But it's directly across the street from the office. This is my new NY home away from home. No room service, no coffee maker in room. Be thee fairly warned.
Beware of their strict 3 PM check in policy. Early check in request not honored.
Staff are slave to policy and 'Due process' and not open to accomodating a guests request.
Not sure how one can label them a part of the 'hospitality industry'
Finally a department head was the one who helpes me out. ..name was Sahir and his effort helped the hotel get an additional star from me for this review.
Disappointed but grateful to Sahir.
Stayed here for about 4 days for my girlfriends birthday and had the best experience imaginable! Service gets a 5, cleanliness gets a 5, spaciousness of the rooms gets a 5, room service gets a 5, friendliness of staff including doormen and location gets a 5. Will definitely book here every trip back to NY!
Cassa is in a great location, has moderate rooms and facilities and has friendly staff. The only downside is the noise at night, I hope you enjoy sirens, loudspeakers and electronic dings. This is in a busy street with minimal noise insulation.